Visa · 13 hours ago
Director, Technical Operations Payments Systems
Highlands Ranch, CO
Full-time
Hybrid
Senior Level, Lead/Staff
$160K/yr - $256K/yr
10+ years expVisa is a world leader in payments technology, facilitating transactions globally. The Director of Technical Operations Payments Systems will manage portfolios for transaction processing services and drive strategic initiatives to enhance operational performance and service availability.
BankingFinanceFinancial ServicesInformation TechnologyMobile PaymentsPayments
Responsibilities
Enhance and execute on our operational payment processing value added services, strategy, and objectives across a 1–2-year roadmap to serve as a differentiator in winning new Acceptance Solution deals and grow Visa’s value-added services business
Drive bottoms-up improvements for service platforms (including Front-Line Incident management, Change management and Problem management, & Improvements through modern technologies and processes)
Collaborate with technology and business leaders and clients to define and implement technology solutions that improve internal operations, product delivery, and customer satisfaction
Establish best-practice methodologies for issue mitigation in a global, 24 x 7, high volume, high availability, and critical production environment
Drive incident management events and drive mitigation for problems that are occasionally undefined and significantly complex
Provide leadership to manage demands from projects and technology upgrades including recommendations for efficient operability for GO success through ensuring seamless execution
Mentor, manage, and motivate a high-performing team and set clear priorities to achieve goals and KPIs
Champion adoption of innovative technologies and tools, recommend capability improvements for process efficiencies
Participate in disaster recovery/business continuity activities, as needed
Support annual audits, manage compliance reviews, provide necessary documentation, monitor operations to mitigate compliance risks, and maintain up-to-date records to ensure adherence to all relevant regulations and company policies
Qualification
Required
10+ years of relevant work experience and a Bachelors degree, OR 13+ years of relevant work experience
12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
10 or more years of experience in payments, new product design, or financial services product development and/or consulting
Experience in or significant exposure to the payments industry preferred
Technical or product management background, with industry knowledge on payment processing preferred
Must have a mindset that embraces creativity, optimism, ambiguity, and fast thinking
Proven record of driving change and transformation within teams, tools and technologies through metrics driven, KPI based methodologies, and an evidence based operational improvement and decision-making approach to best meet business objectives and priorities
Excellent leadership and team management skills, with a record of mentoring and developing high-performing technical support teams
Prior experience managing team/staff across geographically dispersed locations
Ability to independently lead and manage projects with multiple workstreams, with proven leadership success over a wide variety of functional business partners at both senior and junior levels
Strong analytical and critical thinking skills, with demonstrated intellectual and analytical rigor
Ability to clearly communicate complex messages for internal or external business partners for ease of consumption
Strong interpersonal and leadership skills to influence and build credibility as a peer and leader with functional and regional leaders within Visa
Self-starter, collaborative, diplomatic, and flexible, with strong oral and writing capabilities
Benefits
Medical
Dental
Vision
401 (k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Company
Visa
Visa is a multinational financial services company that facilitates electronic payment systems throughout the world.
10001+ employees
H1B Sponsorship
Visa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (459)
2024 (424)
2023 (416)
2022 (515)
2021 (351)
2020 (407)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
TNB Financial Services
2016-09-10Post Ipo Equity
2008-03-19IPO
Leadership Team
Ryan McInerney
Chief Executive Officer
Chris Suh
EVP & Chief Financial Officer
Recent News
Small Business Trends
2026-01-12
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2026-01-12
Company data provided by crunchbase