CSI Companies · 1 day ago
Release of Information Specialist
CSI Companies is seeking a detail-oriented Release of Information Associate to support the secure handling, processing, and release of medical records for hospital and clinic patients. This role plays a critical part in ensuring compliance with medical, legal, ethical, and regulatory requirements while delivering excellent customer service.
Staffing & Recruiting
Responsibilities
Protect the confidentiality and security of patient health information in compliance with all applicable laws and regulations
Verify authorizations and ensure proper documentation prior to releasing medical records
Retrieve and review medical records for completeness, accuracy, and regulatory compliance
Perform end-to-end release of information processes using electronic health record (EHR) and hospital systems
Meet productivity and quality standards related to record release and customer service
Provide professional telephone support to clients and requestors throughout the ROI process
Assist with additional functions as needed, including invoice processing, collections, and releasing information to payers in support of the revenue cycle
Qualification
Required
High School Diploma or GED required
No prior experience required — training provided
Strong attention to detail and ability to follow established procedures
Basic computer skills and comfort working with electronic systems
Clear communication skills and customer service mindset
Ability to manage routine tasks in a structured, compliance-driven environment
Company
CSI Companies
Headquartered in Jacksonville, FL, CSI Companies partners with organizations nationwide to deliver solutions-focused workforce services.
Funding
Current Stage
Growth StageRecent News
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