SugarCRM · 8 hours ago
Senior Product Manager, Platform
Denver, CO
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $160K/yr
5+ years expSugarCRM is on a mission to help sales teams reach their highest potential by providing adaptable CRM solutions. They are seeking a Senior Product Manager to shape and execute the strategy for their foundational platform, driving initiatives that enhance user experiences and platform capabilities.
Cloud ComputingCommunitiesConsultingCRMEnterprise SoftwareLead ManagementProduct ManagementSoftwareTraining
Responsibilities
Translate the platform strategy into actionable roadmaps and deliverables that support consistent, scalable experiences across SugarCRM products
Lead projects that unify user and admin experiences, enhance extensibility, and enable integrations across the ecosystem
Partner with cross-functional teams to deliver platform capabilities that power AI-driven experiences and analytics
Manage requirements and execution for initiatives like analytics, identity and user management, common data models, and third-party integrations
Work closely with Product, Engineering, and Go-To-Market stakeholders to ensure alignment with business priorities and customer needs
Define and track KPIs for platform adoption and performance, ensuring transparency and continuous improvement
Qualification
Required
5+ years of product management experience, including enterprise SaaS products; experience in CRM, CX, or adjacent domains is a plus
Strong understanding of platform and ecosystem strategy — including APIs, integrations, and extensibility
Proven experience in delivering AI-driven platform capabilities, including conversational AI and advanced analytics
Proven ability to deliver cross-product initiatives such as unified UX, analytics, or data frameworks
Technical acumen to engage effectively with Engineering and Architecture teams
Bachelor's degree in Computer Science, Engineering, or related field; MBA a plus
Benefits
Excellent healthcare package for you and your family
Savings and Investment – 401(k) match
Unlimited Paid Time Off
Paid Parental Leave
Online Legal Services (Rocket Lawyer)
Financial Planning Services (Origin)
Discounted Pet Insurance (Embrace Pet Insurance)
Corporate Benefit Program (Working Advantage). This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public
Health and Wellness Reimbursement Program
Travel Discounts
Educational Resources - Career & Personal Development Program
Employee Referral Bonus Program
We are a merit-based company - many opportunities to learn, excel and grow your career!
Company
SugarCRM
SugarCRM is a platform do the work—no blind spots, no busy work, and no roadblocks.
501-1000 employees
H1B Sponsorship
SugarCRM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (6)
2021 (12)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$123.09MKey Investors
Accel-KKRGoldman SachsNew Enterprise Associates
2018-08-15Private Equity
2015-09-30Secondary Market
2015-01-29Convertible Note· $3.57M
Leadership Team
David T. Roberts
Chief Executive Officer
Zac Sprackett
Chief Technology Officer
Recent News
Best ERP Software, Vendors, News and Reviews
2026-01-11
Destination CRM
2026-01-09
Company data provided by crunchbase