GTN Technical Staffing · 2 days ago
Infor Visual Lead
GTN Technical Staffing is seeking an experienced Infor Visual System Lead to oversee the configuration, administration, and optimization of their Infor Visual ERP environment. This role is essential for ensuring the stability and effectiveness of the ERP platform that supports daily operations across various business functions.
Responsibilities
Administer, configure, and maintain the Infor Visual ERP system, ensuring high availability and optimal performance
Manage system settings, user access, permissions, roles, and security policies
Oversee environments, patches, updates, and upgrades
Collaborate with Operations, Finance, Engineering, Sales, and Supply Chain to align system functionality with business requirements
Gather requirements, design solutions, and implement configurations to enhance workflows and business processes
Prioritize standard functionality while minimizing unnecessary customization
Serve as the Tier-1 escalation point for complex ERP issues beyond helpdesk capabilities
Diagnose and resolve system errors, data issues, and integration challenges
Provide guidance to end users and internal support teams
Lead ERP improvement initiatives, including module enhancements, workflow improvements, integrations, and reporting upgrades
Support ERP rollouts, upgrades, migrations, and large-scale initiatives
Partner with internal IT and external vendors as needed
Develop and maintain system documentation, process flows, test scripts, and functional specifications
Establish and execute testing protocols to ensure high-quality, production-ready solutions
Identify opportunities to leverage planning tools, automation, and analytics to extend ERP capabilities
Support integrations between Infor Visual and third-party systems
Provide training, support, and coaching to end users to improve adoption and system utilization
Travel onsite as needed for go-lives, audits, workshops, and support activities
Qualification
Required
7+ years of hands-on experience with Infor Visual ERP administration, configuration, and support
Strong understanding of manufacturing processes, finance, engineering, inventory, sales, and time collection modules
Proven experience supporting a large user community (100+ users preferred)
Demonstrated success leading ERP enhancements, upgrades, or implementations
Working knowledge of related enterprise systems (planning, automation, analytics)
Strong data analysis and troubleshooting skills
Ability to communicate effectively with technical teams, leadership, and end users
Bachelor's degree in Information Systems, Business, or related field—or equivalent experience
Must be a Green Card or US Citizen and must be able to pass a Background and Drug Test