Call Center Representative (Long-Term Contract) jobs in United States
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Insight Global · 4 days ago

Call Center Representative (Long-Term Contract)

positionLos Angeles, CA
timeContract
remoteOnsite
seniorityEntry, Mid Level
money$24/hr - $24/hr
date2+ years exp

Insight Global is looking for a Patient Access Representative within a call center environment. This role involves handling over 50 calls per day, triaging patients, scheduling appointments, and assisting with referrals in a healthcare setting.

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H1B Sponsor Likelynote

Responsibilities

Answering phones
Triaging patients
Providing directions/parking instructions
Contacting clinic facility to notify if a patient is running late
Scheduling and rescheduling patients' appointments
Verifying insurances
Assisting with referrals/follow up care
Must be able to work any/all shifts between 7am-7pm Monday-Friday

Qualification

Healthcare call center experienceEHR/EMR software proficiencyScheduling patient appointmentsEpic software proficiencyInsurance verification experienceExcel basic experienceGenesis phone system experience40+ WPM typing speed

Required

HS Diploma
2+ years healthcare call center experience OR front desk experience at doctor's office with multiple physicians
Proficient in EHR/EMR software
2+ years experience scheduling patient appointments for multiple physicians
40+ WPM typing speed

Preferred

Proficient in Epic software
Experience verifying insurances
Basic experience with Excel and standard workbooks
Experience with Genesis phone system

Benefits

Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.

Company

Insight Global

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Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
dateFounded in 2001
location
Atlanta, Georgia, USA
people-size1001-5000 employees
web-link
https://insightglobal.com/

H1B Sponsorship

Insight Global has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (281)
2024 (164)
2023 (75)
2022 (17)
2021 (3)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
unknown
2010-07-01Acquired

Leadership Team

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Jared Streppa
President Of Company’s Technology Division
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Recent News

Maryland Daily Record
Staffing services firm signs lease with Baltimore Peninsula
2025-09-26
citybiz
Baltimore Peninsula Signs 15,600-Square-Foot Lease With Insight Global
2025-09-25
PR Newswire
Insight Global Releases 2025 Employee Sentiment Report Highlighting Urgent Need for Better Onboarding and Workplace Culture
2025-09-23
Company data provided by crunchbase