Apply on Employer Site

Gemline · 18 hours ago

Quality and Compliance Specialist

Lawrence, MA

Full-time

Onsite

Entry Level

1+ years exp

Gemline is a multi-award-winning consumer products supplier in the promotional products industry, recognized for its high-quality products and commitment to sustainability. The Quality & Compliance Specialist will support quality assurance and compliance programs, working with teams in the U.S. and Asia to conduct inspections, manage compliance documentation, and assist with audits.

Consumer GoodsE-Commerce

Culture & Values

Responsibilities

Conduct incoming quality inspections, in-process checks, product trials, and returns evaluations

Record findings, track defects, and support root-cause analysis

Collect, review, and organize compliance documents (i.e., test reports, certifications, and audits)

Maintain facility compliance documentation and ensure timely updates

Monitor updates to product safety regulations and summarize implications for internal teams

Coordinate with third-party labs, inspection agencies, and partners

Maintain document control logs, SharePoint libraries, and version-controlled compliance files

Support preparation for internal and external audits

Assist with corrective and preventive action (CAPA) documentation

Respond to internal and external inquiries regarding quality or compliance information

Collaborate with Product Development, Supply Chain, Customer Service, and Asia-based teams

Support continuous improvement initiatives

Other duties as assigned

Qualification

Quality assuranceComplianceProduct testingDocument managementMicrosoft OfficeOrganizational skillsAttention to detailCommunication skillsProblem-solving capabilitiesCollaboration