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Aeromexico · 2 days ago

Duty Manager SLC

Salt Lake County, UT

Full-time

Onsite

Mid Level

3+ years exp

Aeromexico is seeking a Duty Manager responsible for the efficiency of the airport's operations. The role involves supervising customer check-in processes, ensuring compliance with security standards, and maintaining service quality and punctuality rates.

Airlines/Aviation

Comp. & Benefits

Responsibilities

Supervise customer´s check-in processes at counters, kiosks, boarding rooms, immigration and customs areas, following the established operating procedures to guarantee the departure on time of flights and maintaining customer service standards

Supervise compliance of security standards and procedures in operational processes (baggage services, boarding, etc.) to guarantee the integrity and safety of passengers

Guarantee the communication and updating of procedures and guidelines on the operational processes to the personnel of the area, as well as supervising that they have the certifications and mandatory technical trainings

Control the compliance with the baggage allowance, including hand luggage at counter and boarding rooms to ensure the entry by collection of excess baggage when required