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Diebold Nixdorf · 9 hours ago

Senior Manager Procure to Pay - Shared Services

350 Orchard Ave NE, North Canton, OH, 44720, US

Full-time

Hybrid

Senior Level, Lead/Staff

$135K/yr - $160K/yr

8+ years exp

Diebold Nixdorf is a global company that automates, digitizes, and transforms commerce experiences for over 75 million people worldwide. The Senior Manager Procure to Pay – Shared Services will lead the procurement and payment cycle, ensuring compliance and efficiency while managing teams across multiple regions.

E-CommerceHardwareInformation TechnologyLogisticsSecuritySoftware

Responsibilities

Lead and manage the end-to-end AP process, including invoice processing, payment runs, vendor maintenance, and reconciliations

Oversee month-end and year-end close activities related to AP

Implement process improvements to optimize payment cycles and minimize errors

Maintain positive vendor relationships and resolve payment discrepancies promptly

Develop and enforce credit policies and procedures to minimize risk and improve cash flow

Serve as a business partner to cross-functional teams, including Procurement, Sales, and Legal

Assist in audits (internal and external) and ensure compliance with SOX or other applicable standards

Drive systems enhancements and help implement finance technology tools (e.g., ERP, automation platforms)

Oversee the maintenance and optimization of AP/AR systems and software, ensuring data integrity and accuracy

Oversee end-to-end Accounts Payable operations across multiple regions and business units (Sales, Service, Manufacturing)

Manage AP Shared Services teams and offshore GBS teams to ensure timely and accurate invoice processing, payment execution, and issue resolution

Lead transformation and automation initiatives including AI, OCR, RPA, and touchless invoicing

Develop and enforce company P2P policies, controls, and standardized procedures in alignment with SOX, GAAP, and local statutory regulations

Develop, Own and monitor key AP KPIs including Days Payable Outstanding (DPO), invoice cycle time, on-time payments, and discount capture; such as: Days Payable Outstanding (DPO) Invoice Cycle Time (PO and Non-PO) % of Touchless Invoices Cost Per Invoice - Vendor Satisfaction Score Compliance Audit Findings (Zero Tolerance)

Support internal and external audits and ensure robust audit trails and compliance documentation

Partner with Procurement & Sales to align supplier onboarding, payment terms, and strategic sourcing initiatives

Manage relationships with key vendors, resolving escalations, disputes, and exceptions

Collaborate with IT on ERP optimization (SAP, Oracle, etc) and workflow enhancements (Coupa, Ariba, Basware)

Coach and develop AP team leaders, build talent pipelines, and foster a high-performance team culture

Qualification

Accounts Payable ManagementERP SystemsLeadership SkillsData Analysis ToolsLean ConceptsVendor ManagementThird-Party Service ProvidersCommunication SkillsProblem-Solving SkillsTeam ManagementDetail OrientedOrganizational Skills

Required

Bachelor's degree in accounting, finance, or a related field or equivalent work experience required

Typically, 8-10 years of experience in Accounts Payable and Receivable and Credit Management or Financial Risk management typically; plus 5+ years in a management position with direct reports

Leading offshore third-party resources, up to 75 team members

Industry experience with manufacturing and service organizations greater than 1 billion dollars in revenue. Banking or Financial background preferred

Strong leadership, team management, and team building skills

Experience with ERP systems and advanced data analysis tools

Travel: 25 % - Quarterly US travel and potential International once a year