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LTIMindtree · 2 hours ago

Azure Support Engineer

Bellevue, WA

Full-time

Onsite

Senior Level

$70K/yr - $75K/yr

5+ years exp

LTIMindtree is seeking an Azure Support Engineer to manage and optimize Azure services. The role involves responding to system alerts, analyzing telemetry, and ensuring customer satisfaction through effective monitoring and incident resolution.

ConsultingEnterpriseInformation TechnologySoftware

H1B Sponsor Likely

Responsibilities

Possess a good understanding of the architecture of Azure Core components Compute Storage Network

Configure and managing workflows to ensure timely response and resolutions

Respond promptly to s generated by monitoring systems investigate root causes and take appropriate actions to resolve or escalate issues in accordance with SLAs and best practices

Analyze and correlate telemetry from Azure signals to identify trends patterns and anomalies providing insights and recommendations for optimization and troubleshooting

Design implement and maintain monitoring solutions for all Azure services using Azure Monitor Azure Log Analytics Application Insights and other relevant tools

Identify opportunities and implement automation to resolve and reduce live site incidents

Responsible for achieving agreed SLA targets

Understand customer needs and deliver outstanding customer service

Author and maintain technical documentation for monitoring configurations incident reports troubleshooting procedures and best practices

Adapt to a diverse and changing environment

Ready to work on a 24×7 support model

Mentor new engineers to bring them up to speed in the site reliability area

Qualification

Azure Core componentsPower BIPowerShellPythonAzure Data ExplorerAnalytical skillsTroubleshooting skillsProblem-solving skillsCommunication skills

Required

Must be able to pass Federal Background Screening Tier 2 Tier 3 suitable level depending on project requirements

Graduate degree in Computer Science or equivalent

5 years of IT experience

3 years of enterprise level support experience for largescale international customers

Strong knowledge of Power BI and Kusto Azure Data Explorer

Handson experience with scripting PowerShell or Python

Excellent analytical and troubleshooting skills

Strong problem-solving skills

Excellent written and verbal communication skills in English

Preferred

Experience with Power Automate

Company

LTIMindtree

Glassdoor3.6

LTIMindtree is a worldwide technology consulting and digital solutions company that empowers businesses in a variety of sectors.

Founded in 1996

Mumbai, Maharashtra, IND

10001+ employees

https://www.ltimindtree.com

H1B Sponsorship

LTIMindtree has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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