Martin Systems, Inc. · 1 week ago
Accounts Receivable Specialist
Green Bay, WI
Full-time
Onsite
Mid Level
3+ years expMartin Systems, Inc. is a leading provider of integrated security, fire, life safety, and technology solutions serving businesses and communities across Wisconsin. The Accounts Receivable Specialist will handle all aspects of accounts receivable for the company’s most complex accounts, ensuring timely invoice delivery, resolving customer complaints, and maintaining account accuracy.
Public SafetySecurityTest and Measurement
Responsibilities
Ensure all invoices are delivered to the customers via agreed upon method (spreadsheet, email, portal, etc.)
Reviewing account statuses and generating age analyses
Investigating and solving customer complaints and queries
Ensure disputes with service or install invoices are being addressed (responsible to follow-up with service/install/sales team when needed to ensure timely resolution)
Ability to work collaboratively with other departments to resolve issues impacting areas of accounts receivables for customers
All AR related contact with the customers assigned
Issuing credit memos when applicable
Performing account reconciliations and monitoring the customers’ account details
Making sure invoices are paid – work with customers on payment collection when needed
Researching and resolving payment discrepancies
Making sure payments are correctly applied
Design and keep up to date methodology for organizing all information related to customer invoicing and payment collection
Reporting – details (customer) and summary – invoices, payments, unapplied
Ensuring compliance with the company’s procedures
Protect organization’s value by keeping information confidential
Provides consistent, professional, courteous, and high-quality customer service
Qualification
Required
Bachelor's degree required
3+ years of experience in billing and collections, or related experience
Strong analytical and problem-solving skills with a keen attention to detail
ERP implementation and/or customer billing portal experience
Ability to work effectively both independently and as part of a team
Excellent verbal and written communication skills
Strong technology skills, specifically MS Excel, and the ability to navigate a fast-paced environment
Company
Martin Systems, Inc.
Since 1974, Martin Systems Inc. has helped businesses be better prepared and protected with smart, safe solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
M
Michael Martin
Private Investor
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