Early Careers – Customer Service Business Analyst Intern jobs in United States
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Health Care Service Corporation · 11 hours ago

Early Careers – Customer Service Business Analyst Intern

Health Care Service Corporation is a purpose-driven company that invests in the professional development of its employees. The Customer Service Business Analyst Intern position involves participating in an internship program focused on customer service, assisting with technology applications, and supporting various business needs through project work and communication with management.

Health InsuranceInsurance
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Growth Opportunities
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Responsibilities

Actively participate in an Internship program that leverages your skills, knowledge and capabilities within the Customer Service division while exposing you to different methodologies and tools
Assist with applying emerging technologies to assist with developing best-in-class systems and solutions for our clients and members
Learn specific aspects of the processes, programs and technology
Provide additional project support, administrative tasks and ad hoc requests to support business needs
Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies
Maintain complete confidentiality of company business
Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested
Create a final internship PowerPoint presentation to share with department leadership covering the internship experience, the assigned project over the course of the summer, including the results along with any solutions or recommendations that can be leveraged by the department in the future

Qualification

Analytical skillsProblem-solving skillsOffice 365Communication skillsOrganizational skills

Required

Pursuing a bachelor's degree in business, data analytics, information technology, information systems, computer science or other related degree
Graduation date between December 2026 – June 2027
A minimum GPA of 3.0/4.0
Availability to work ten weeks during the summer (June – August)
Unrestricted authorization to work in the United States. (Currently, we are not offering this program to students on a visa)
Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies
Maintain complete confidentiality of company business
Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested
Create a final internship PowerPoint presentation to share with department leadership covering the internship experience, the assigned project over the course of the summer, including the results along with any solutions or recommendations that can be leveraged by the department in the future

Preferred

Prior related technical internship or work experience is a plus
Volunteerism or leadership experience is a plus
Eagerness to learn, grow and contribute
Demonstrated interpersonal skills including clear and concise verbal and written communication
Strong analytical and problem-solving skills
Be coachable and open to feedback
Have a professional presence
Results-oriented with a continuous improvement mindset and an ability to grasp new and unfamiliar concepts
Strong organizational and multi-tasking skills with the ability to prioritize and support multiple projects
Practical, developed PC skills, especially Office 365 and virtual team collaboration tools (MS Teams, Word, SharePoint, etc.)

Benefits

Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Other incentives

Company

Health Care Service Corporation

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Health Care Service Corporation is a customer-owned health insurance company.