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State of West Virginia · 2 days ago

Office Assistant 3 - Environment - Environmental Protection - Kanawha Co.

Charleston, WV

Full-time

Onsite

Mid Level

4+ years exp

The State of West Virginia is seeking an Office Assistant 3 for the Department of Environmental Protection. The role involves performing a variety of office tasks to ensure efficient operation, including managing complaints, maintaining documentation, and providing administrative support to the Division of Water and Waste Management.

GovernmentTourismTransportation

Responsibilities

Receive complaints from the public via phone, email, letters, etc. and assigning the complaint to an inspector

Enter complaints, including supporting documentation, in the ERIS database

Will accurately record spill/complaints and relay to the proper personnel

Track complaints handled by inspectors to ensure resolution, which may include coordinating with regional offices

Upload/scan documents into the electronic document management system, ApplicationXtender (AX), and ensure proper indexing of enforcement documents

Screen mail and respond to routine correspondence

Serve as part of the Administrative Support team responsible for answering the Division’s multi-line telephone, taking calls and messages for staff, and conveying information to callers when possible

Receive, sort, and distribute incoming and outgoing mail

Schedule meetings and make reservations for staff

Manages, maintains and utilizes a vital filling system for facility permits, inspections, correspondence, etc

Preparation and initial processing of travel requests, expense accounts, requisition of office supplies, and reconcile purchasing card transactions

Employee will perform other related duties as required