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Commonwealth Credit Union · 22 hours ago

Teller

Frankfort, KY

Full-time

Onsite

New Grad, Entry Level

Commonwealth Credit Union is committed to being an Employer of Choice, focusing on bettering lives through exceptional service. The Teller role involves building strong member relationships, accurately processing financial transactions, and ensuring compliance with security protocols and internal controls.

FinanceFinancial ServicesNon ProfitProfessional Services

Responsibilities

Efficiently and accurately processing member transactions such as deposits, withdrawals, and payments while strictly following security protocols to protect member information

Applying foundational financial knowledge to confidently discuss products and services with members -- ensuring they meet department standards for service excellence

Completing transactions and requests with precision, consistently maintaining low error rates through attention to detail and adherence to procedures

Maintaining a thorough understanding of security protocols, including physical security, confidentiality, and cybersecurity

Communicating promptly any suspicious activities to management and adhering to procedures for safeguarding credit union funds

Demonstrating commitment and reliability by building positive relationships within the team, showing a strong sense of urgency, and providing excellent internal service

Actively participating in team meetings and contributing to branch initiatives

Supporting colleagues across departments and fulfilling additional duties as assigned

Enhancing expertise by actively pursuing development opportunities including but not limited to, attending conferences, acquiring certifications, completing learning courses in UKG and other relevant platforms, or engaging in both internal and external leadership programs

Qualification

Financial knowledgeSecurity protocolsAttention to detailCustomer serviceMultitaskingTeam collaborationCommunication skillsProblem-solving

Required

Ability to efficiently and accurately process member transactions such as deposits, withdrawals, and payments while strictly following security protocols to protect member information

Foundational financial knowledge to confidently discuss products and services with members

Ability to complete transactions and requests with precision, consistently maintaining low error rates through attention to detail and adherence to procedures

Thorough understanding of security protocols, including physical security, confidentiality, and cybersecurity

Ability to communicate promptly any suspicious activities to management and adhere to procedures for safeguarding credit union funds

Demonstrated commitment and reliability by building positive relationships within the team

Strong sense of urgency and providing excellent internal service

Active participation in team meetings and contributing to branch initiatives

Support colleagues across departments and fulfill additional duties as assigned

Pursue development opportunities including attending conferences, acquiring certifications, completing learning courses in UKG and other relevant platforms, or engaging in both internal and external leadership programs