Administrative Support, Mail Services jobs in United States
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Vanderbilt University · 10 hours ago

Administrative Support, Mail Services

positionNashville, TN, United States
timeFull-time
remoteOnsite
seniorityEntry Level
date2+ years exp

Vanderbilt University is a renowned private institution located in Nashville, TN, and they are seeking an Administrative Assistant I for their Mail Services. The role involves performing various clerical duties to ensure efficient mail operations and providing excellent customer service to the Vanderbilt community.

E-LearningEducationHigher Education
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H1B Sponsor Likelynote

Responsibilities

Makes mail folders for students
Assigns PMB numbers to students, departments, faculty and staff
Looks up packages by tracking number via telephone for students, parents, faculty, staff, USPS, and others
Maintains records of mailboxes, past and present
Must have a good understanding and use of the SC Logic/Qtrak software (training provided)
Bills out mailbox charges each semester
Maintains mail forwarding for the SC Logic/Qtrak system
Maintains a database of department contacts for mailboxes
Orders supplies for metering machines, First-Year folders, address labels, general office supplies, kitchen/restroom supplies, gloves, cleaning supplies, uniforms, and other supplies as needed
Answers phones and responds to messages to ensure customers questions/needs are being addressed in a timely manner
Tracks packages
Updates mail and package forwarding information
May help in other areas as needed, post office window, metering, receiving packages, package window, SC Logic/Qtrak system, or other jobs as needed
Journal entries for credit cards, checks, cash, commodore card, mail charges
Blanket PO’s, demand checks, billing, department time keeping, HR attendance records
Filing, faxing, monthly reports
Interacts with the director, supervisor, faculty, staff, students, parents, vendors, and customers

Qualification

SC Logic/Qtrak SoftwareAdministrative support experienceMath skillsCustomer servicePhone etiquetteOrganizational skillsCommunication skills

Required

High school diploma or GED is necessary
Valid TN driver's license is necessary
24 months of administrative support experience is necessary
Math skills to compute postage charges, shipping rates, and charges for other mail room services is necessary
Excellent organizational, listening and communication skills is necessary
Strong phone etiquette and customer service is necessary

Preferred

12 months of experience in a postal service environment is preferred

Company

Vanderbilt University

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Vanderbilt University is a private research university offering undergraduate, graduate, and professional programs.
dateFounded in 1873
location
Nashville, Tennessee, USA
people-size1001-5000 employees
web-link
http://www.vanderbilt.edu

H1B Sponsorship

Vanderbilt University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (91)
2023 (87)
2022 (58)
2021 (62)
2020 (65)

Funding

Current Stage
Late Stage
Total Funding
$28.55M
Key Investors
Mark AbkowitzNational Science Foundation
2018-11-07Grant· $4.5M
2018-04-18Grant· $0.55M
2015-07-10Grant· $12.8M

Leadership Team

B
Bharat Bhuva
Professor
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Bill Blot
Professor
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