CHRIS 180 · 1 week ago
Director Residential Services
Atlanta, GA
Full-time
Hybrid
Lead/Staff, Director/Executive
$65K/yr - $80K/yr
2+ years expCHRIS 180 is a community-focused organization seeking a Director of Residential Services to oversee their residential programs. The role involves strategic leadership, managing relationships with stakeholders, and ensuring the highest quality of service delivery in residential programs.
CommunitiesHealth CareNon ProfitResidential
Responsibilities
Recruit clients for residential programs
Ensure ongoing programmatic innovation, quality, and excellence
Ensuring residential services are implemented to the highest standard with consistent oversight and supervision
Demonstrate consistent understanding of finance and administration, performance quality improvement, communications, and systems; implement timelines and resources needed to achieve the program goals
Screen, interview, select and train staff as needed
Attract, develop, coach, and retain high-performance team members, coaching and empowering them to elevate their level of responsibility, span of control, and performance
Work with staff to promote positive working relationships and develop systems that ensure consistent, high-quality trauma-informed program management
Provide leadership in development of inter-team communication and cohesiveness, sustaining culture and supporting staff during service delivery and organizational growth
Ensure adequate staffing is maintained throughout the year
Ensure that program activities operate within the policies and procedures of the organization and professional standards
Promote and market CHRIS 180 programs
Managing collaborative internal and external community partnerships to advance the mission of the organization and support achieving the goals of the department
Internal partnerships involve working closely with other departments at CHRIS 180
External partnerships involve working closely with partners in the community
Develop, review, and recommend partnerships to the VP and CPOO and work to ensure appropriate design, funding, and implementation
Responsible for managing each program’s budgets working with the VP, direct reports, and the finance team
Attend partnership meetings with government agencies as appropriate
Collaborate with the compliance team to maintain compliance, periodically reviewing/revising and auditing files
Collect programmatic data for each location, and program; and maintain a system for tracking all measures needed for compliance, the organization, contract and/or grant reporting
Provide reports with data summaries to VP and contract providers, as necessary
Monitor the necessary systems, processes, and tools to better support the facilitation, collection, and sharing of knowledge and results generated by the programs
Understand principles and practices of trauma-informed care and best clinical practices
Provide supervision, coaching and guidance for Program staff
Remain up to date on all CHRIS 180 policies and procedures in general and specifically as it relates to Children’s services
Follow the CHRIS 180 Code of Ethics
Maintain confidentiality of client information
Maintain appropriate professional boundaries
Follow mandated reporting requirements of the GA Code and State licensing
Support and maintain an environment of emotional, psychological, and physical safety for clients, staff, and other stakeholders always
In consultation with the VP, recruit, interview and select well-qualified program staff
Implement the human resources policies, procedures, and practices of the organization
Assist with volunteers for appropriate program activities using established volunteer management practices
Provide professional guidance to program staff by providing direction, supervision, coaching, input, and feedback
Ensure all staff members receive orientation and appropriate training in accordance with organizational on the job training (OJT) standards
Aware of Ansell Casey Life Skills Assessment (ACLSA) and how to utilize in monitoring services
Aware of CANS (Child & Adolescent Needs & Strengths) and how to utilize monitoring services
Aware of ACE score and implications on service planning
Monitor Individualized Service Plans
Qualification
Required
Bachelor's degree in the field of social work, human services, child development, counseling, psychology, or a related field
At least 2 years of leadership experience and experience in delivery of social services
Knowledge and understanding of trauma-informed services
Understanding of a systematic approach to child welfare services, permanency, and implementation of treatment
Knowledge of budgeting processes and regulatory compliance
Prior experience working in the child/human services field and working with traumatized populations
Preferred
Experience working with government agencies and contract providers
Knowledge of Georgia Code and State licensing requirements
Technical expertise that allows well informed decisions, usage of available tools and resources and training to execute job responsibilities
Accountable for work being completed accurately and in a timely manner as well as following up as needed
Ability to collaborate with other staff to ensure best practices and sound decisions
Ability to communicate using appropriate tone when corresponding verbally or written (as well as proper usage of grammar and spelling)
Ability to adapt and adjust to course and be open to new ideas
Ability to manage workload by having a clear understanding of task/project and set realistic timelines and goals
Commitment to our vision and mission should be demonstrated in work
Benefits
Competitive 403 (b) benefit defined contribution plan.
Healthcare insurance options including HMO or PPO
Dental and vision insurance options
Short term disability paid by CHRIS 180
Basic life insurance 1x times your salary
Employee assistance program
Flexible spending account
11 paid holidays
PTO
Discounted college tuition for select colleges and universities
Hybrid/ in-office schedule based on department needs.
Company
CHRIS 180
CHRIS 180 is a non-profit organization that provides counseling, therapy, safe housing, adoption and foster care services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kathy Colbenson
CEO
Cindy Simpson
COO
Recent News
Atlanta Business Chronicle
2025-01-06
Atlanta Business Chronicle
2024-12-27
Business Journals
2024-04-29
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