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Beth Israel Lahey Health · 5 days ago

Epic Applications Analyst 4 (PB)

Boston, MA

Full-time

Onsite

Mid, Senior Level

$120K/yr - $148K/yr

5+ years exp

Beth Israel Lahey Health is a growing team focused on making a difference in people's lives. The EHR Application Analyst IV is responsible for the design, development, and support of information systems, ensuring effective application functionality and collaboration across teams.

Elder CareHealth CareHospitalPrimary and Urgent CareProfessional ServicesTraining

H1B Sponsor Likely

Responsibilities

Defines, documents, builds and maintains EHR application content. (essential)

Creates functional specification documents to create content within the EHR application and is primarily responsible for validating this content with the business owner. (essential)

Ability to independently lead projects adhering to defined project management strategies and guidelines. Independently manages assigned projects and meets deadlines consistently. (essential)

Is an application expert and serves as a resource for all team members as well as other application teams in identifying issues and resolution paths. Is able to effectively manage and navigate cross team collaboration across all IS teams when appropriate. (essential)

Achieves and maintains required certifications (if applicable) of respective EHR application and stay current with new application functionality and enhancements. (essential)

Acts as a liaison between IT, customers and/or vendors. Ability to coordinate and facilitate meetings including all relevant documentation with all operational areas using the software application. (essential)

Prepares and maintains documentation, including analysis, design, programming, standard procedures and user guides. (essential)

Performs all other duties as needed or directed to meet the needs of the department and/or customer. Provides on call / after hours support as required. (essential)

Ability to communicate effectively with all levels of leadership across all entities up to and including C Level interactions. (essential)

Mentors junior colleagues in the development of application knowledge and project management skills. (essential)

Qualification

Electronic Health RecordApplication ConfigurationProject ManagementMicrosoft ApplicationsVendor CertificationCustomer ServiceProblem SolvingTeam WorkWritten CommunicationsOral Communications

Required

High School diploma or GED required

5-8 years related work experience required in Direct experience in Electronic Health Record implementation and support and demonstrated track record of success

In lieu of direct experience, min. 5+ years of operational experience utilizing the applicable Electronic Health Records applications

Vendor required certification in good standing (or proficiency if vendor accepts) for applications/modules employee is assigned to support

If not currently certified (or proficient), employee will have 6 months from their Date of Hire or Date of Transfer into a position that requires certification (proficiency) to obtain such certification

Ability to assess problems and projects in need of attention and work to complete/resolve independently with little supervision

Possesses advanced application knowledge and can effectively apply knowledge to unique scenarios and problems that arise

Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications

Ability to make decisions that are guided by precedents, policies and objectives

Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues

Ability to set goals and determines how to accomplish defined results with some guidelines

Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers

Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers

Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations

Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows

Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s)

Work requires close attention to task for work to be accurately completed

Work is varied every day and the employee needs to be adaptable to respond to these changes and use independent judgment and manage priorities

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects

This job requires constant sitting, Keyboard use

Preferred

Bachelor's degree preferred

Company

Beth Israel Lahey Health

Glassdoor3.5

Beth Israel Lahey Health Center offers patient care, urgent care, assisted living, and research and education services.

Founded in 2019

Cambridge, Massachusetts, USA

10001+ employees

https://www.bilh.org

H1B Sponsorship

Beth Israel Lahey Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2022 (1)