Integration International Inc. ยท 23 hours ago
CSR Planner
Foxborough (Foxboro), MA
Contract
Onsite
New Grad, Entry Level
$25/hr - $27/hrIntegration International Inc. is a highly technical, engineering-driven manufacturing plant specializing in instrumentation materials. They are hiring a CSR Planner to support a close-knit team across Customer Service, Planning, and Purchasing, focusing on managing customer orders and improving processes.
Information Technology
Hiring Manager
Ugene Shaikh
Responsibilities
Enter and manage customer orders, interpret requests, and assign work to appropriate team members
Serve as a liaison between internal teams and external customers, coordinating with manufacturing, sales, distribution, and field service
Handle customer inquiries and complaints related to order status, production, delivery, and billing in a timely and accurate manner
Perform order processing, error correction, and maintenance for order-based and proposal-based requests
Coordinate product selection, order placement, delivery schedules, and expediting with customers
Proactively resolve customer issues to strengthen relationships and drive positive feedback
Provide product information, including limited technical details when required
Maintain and update data across systems such as SAP, Quote-to-Cash, Salesforce, Buy Automation, shared drives, and external portals
Qualification
Required
No degree required
Strong verbal and written communication skills
Ability to prioritize work, meet deadlines, and work independently in a fast-paced environment
Proven ability to build and maintain effective working relationships with internal and external partners
Strong mediation, negotiation, and facilitation skills
Working knowledge of Microsoft Windows and standard business applications (Word, Excel, Access)
Preferred
Experience using Salesforce is preferred
SAP experience is a plus
Company
Integration International Inc.
Integration International is an information technology company offering IT solutions and services.
Founded in 2000
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2025-02-06
Company data provided by crunchbase