U.S. Bank · 15 hours ago
Modification Fulfillment Specialist
Owensboro, KY
Full-time
Onsite
Mid Level
$20/hr - $24.38/hr
4+ years expU.S. Bank is dedicated to helping customers and businesses make informed financial decisions. The Modification Fulfillment Specialist is responsible for managing the end-to-end process of modification document handling, ensuring accuracy, compliance, and timely execution while coordinating with vendors and preparing documents.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Managing the end-to-end process of modification document handling, ensuring accuracy, compliance, and timely execution
Serving as the primary liaison with vendors for property reports, title updates, and document reconciliation
Reviewing vendor-provided analyses and resolving discrepancies with utilized systems
Generating and reviewing modification documents to ensure compliance, and ensuring proper step codes and workflow statuses are applied for visibility and SLA adherence
Performing quality control checks on documents before mailing or recording, addressing vendor rejection reports, and resolving errors promptly
Monitoring Archer controls and adhering to risk mitigation standards embedded in fulfillment processes
Updating MSP and other systems of record with approved modification terms
Maintaining dashboards and daily status reports to track aging accounts and SLA performance
Documenting all actions in designated SharePoint folders and task tracking systems
Managing issue resolution and escalations by handling special requests and complaints via shared inboxes
Researching and responding to CAD inquiries, and escalating issues requiring management intervention
Collaborating with internal teams to resolve title or recording challenges impacting modification eligibility
Qualification
Required
High school diploma or equivalent
Four or more years of experience in administrative support activities
Preferred
One or more years of experience in income calculation/income analysis preferred
Good verbal, grammatical and written communication skills
Well-developed reading, writing, and mathematical skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to identify and resolve exceptions and to interpret data
Proficient PC skills, especially Microsoft Office applications and graphics
Demonstrated administrative skills and acute attention to detail
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Shruti Patel
Executive Vice President & GM, CPO- Business Banking segment
Recent News
2025-12-24
2025-12-17
Company data provided by crunchbase