Quality Strategy Manager (North America Quality Center - NAQC) jobs in United States
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Hyundai America Technical Center, Inc. (HATCI) · 4 days ago

Quality Strategy Manager (North America Quality Center - NAQC)

Hyundai America Technical Center, Inc. is seeking a Quality Strategy Manager for their North American Quality Center. The role involves providing advanced analytics to inform strategic direction and managing projects to enhance quality operations, while leading a team of data scientists and analysts.

Automotive

Responsibilities

Understand Division’s plan and work with the team to implement & achieve KPIs
Provide support, like advanced analysis of quality data, to inform strategic direction for NAQC quality operations
Work with complex data sets to drive data-driven decision making
Develop predictive models to support business objectives
Manage projects to execute new business solutions
Lead and manage a team of data scientists and analysts, providing guidance, support, and mentorship to drive exceptional performance
Collaborate with cross-functional teams and affiliates
Monitor syndicated study results (e.g. J.D. Power, Consumer Reports) and develop forecasts for the Hyundai, Genesis, and Kia brands
Innovate new ways of problem solving that draw from best practices and innovations from other industries
Conduct regular reviews of program performance, identify areas for improvement, and implement process enhancements to optimize project outcomes
Support ad hoc strategic analysis requests
Manage budget, resource allocation, and forecasting activities
Mentor team members in their analytical toolset growth
Some domestic and international travel required (up to 25%)

Qualification

Data analysisPredictive modelingProject managementData visualizationAutomotive industry experienceAnalytical mindsetTeam leadershipCommunication skillsProblem-solvingOrganizational skills

Required

Bachelor's degree in engineering, data science, computer science, business statistics, economics, mathematics, or related area
10+ years of relevant experience in data and/or statistical analysis/reporting role
Previous management experience a plus
Proficient in Microsoft Word, Advanced in Excel, PowerPoint
Proficient in various data preparation and analytics tools and data visualization software
Automotive industry experience strongly preferred
Prior experience with automotive OEM data strongly preferred
Prior experience in text analytics a plus
Project management experience a plus
Superior verbal and written communication skills
Must possess a strong analytical mindset
Able to recognize the needs of the end user and create reproducible solutions that answer those needs quickly and efficiently
Must be detail orientated with strong organizational and time management skills
Must possess a strong ability to document developed processes and best practices
Maintain a positive and 'can-do' attitude and an unbreakable commitment to delivering high quality analysis
Comfortable working with multiple levels, from freshman engineers to corporate executives
An excellent problem-solver, detail-oriented, and exhibits a drive for continuous improvement
Focused on people and working with internal 'customers'

Preferred

Automotive industry experience strongly preferred
Prior experience with automotive OEM data strongly preferred
Prior experience in text analytics a plus
Project management experience a plus

Benefits

Zero-dollar Employee Premiums on Medical, Dental, and Vision for You and Your Family
100% Employer-paid Disability and Life Insurance
Generous Paid Time Off, Including Vacation, Sick, and Abundant Holidays
Competitive Salaries
A Global Environment that Fosters Diversity
Retirement Savings and Planning Benefits
Access to Health Savings Accounts and Flexible Spending Accounts
Flexible Work Hours

Company

Hyundai America Technical Center, Inc. (HATCI)

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Hyundai America Technical Center, Inc.