Account Manager (EdTech) jobs in United States
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Social Assurance · 2 days ago

Account Manager (EdTech)

Social Assurance is a leading SaaS provider for the financial services and education industries, seeking a dynamic Account Manager for its Class Intercom division. This role is crucial in connecting with prospects, supporting lead generation, and managing customer relationships to enhance client success.

BankingComplianceEducationGovernmentGovTechPublic SafetySecondary EducationSocial MediaSoftwareUnified Communications

Responsibilities

Assist in guiding clients through the sales process, from initial contact through implementation, ensuring short and long-term needs are met
Drive and support generation and qualification of prospects. Execute sales demonstrations, proposal delivery, and opportunity follow-up through deal close
Interface with schools, districts, and advocates, promoting products and coordinating events to enhance customer relationships
Manage logistics for conferences, workshops, and client meetings, ensuring smooth execution and representation of our brand
Act as a liaison between marketing and sales teams, ensuring alignment of initiatives and maximizing impact
Coordinate client communications across various channels (phone, email, social media) to enhance engagement and satisfaction
Conduct product demonstrations and prepare proposals for prospective clients to showcase the benefits of our solutions
Manage marketing lists, inbound leads, and client interactions, tracking metrics to optimize engagement

Qualification

Client experienceCRM applicationSocial media skillsBachelor’s degreeCuriositySaaS backgroundEdtech backgroundCommunication skillsCustomer focusOrganizational skills

Required

1 to 3 years of experience in a client experience or customer support role
Social media skills (Facebook, Twitter, LinkedIn, Instagram, etc.)
Availability to travel locally and nationally
Ability to stand at conference events for 5-7 hours
Ability to lift up to 50 lbs and assist with conference booth set up
Bachelor's degree in business, communications, marketing, or related field
Ability to Commute: Lincoln, NE 68508 (Required)
Ability to Relocate: Lincoln, NE 68508: Relocate before starting work (Required)

Preferred

Background in teaching or education a plus, but not required
CRM application experience a plus, but not required
Background in SaaS and/or edtech a plus, but not required

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Mileage reimbursement
Paid time off
Parental leave
Retirement plan
Travel reimbursement
Vision insurance

Company

Social Assurance

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Social Assurance builds engagement, communications, and compliance software for industries subject to complex regulatory oversight.

Funding

Current Stage
Early Stage

Leadership Team

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Ben Pankonin
CEO / Co-Founder
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Matt Secoske
Co-Founder and CTO
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Company data provided by crunchbase