accesso · 8 hours ago
Flash Pass Program Manager - Six Flags Over Georgia
Austell, Georgia, United States
Full-time
Onsite
Entry, Mid Level
$50K/yr - $53K/yr
2+ years expaccesso is a company dedicated to improving the guest experience with technology, and they are seeking a Flash Pass Program Manager. In this role, you will partner with clients to support the day-to-day operations of THE FLASH Pass Program while collaborating with park leadership and team members to enhance guest experiences and drive revenue.
E-CommerceMobileTicketing
Responsibilities
Serve as a key liaison with Six Flags department managers and park partners, meeting regularly to coordinate operations, share updates, and enhance the guest experience
Lead and assist with training sessions on virtual queue systems, sales strategies, and operational best practices
Actively engage with guests, monitor and manage queues, and resolve operational issues in real time
Collaborate with the marketing team to drive in-park revenue through creative promotional initiatives
Oversee and update digital content across the Six Flags and Queueing website and mobile app to ensure accurate, guest-friendly information
Analyze metrics, guest feedback, and operational data to prepare reports, resolve technical issues, improve efficiency and the guest experience
Collaborate with park leadership to support proper staffing and deliver seamless day-to-day operations
Provide hands-on, first-line technical support and manage hardware inventory
Support the rollout of system upgrades and new virtual queuing enhancements that elevate the guest experience
Take ownership of escalated guest concerns, including refunds and compensation, ensuring positive resolutions aligned with company policies
Perform other tasks and responsibilities as needed to support operations
Qualification
Required
Minimum of two (2) years of management experience in the amusement/theme park or operations management industry
Strong communication, leadership, and team management skills
Ability to manage technology systems and provide basic technical support as needed
Excellent problem-solving abilities with a strong focus on guest service
Availability to work weekends and holidays is required; extended hours may be necessary based on operational demands
Must have reliable transportation and flexible scheduling. This role requires working on holidays, weekends and high-volume days. Schedule varies to meet business and client needs
This role involves physical activity such as bending, lifting, climbing and walking, with the ability to stand or move for extended periods of time, and lift items up to 25 pounds
Preferred
Theme park/attractions industry experience
Benefits
Group dental and vision coverage, with optional supplemental insurance offering
4-weeks of Paid Time Off for employees with up to 3-years of tenure with increased accrual thereafter
Eight (8) hours of paid Volunteer Time Off (VTO) to support causes and organizations you’re passionate about
Inclusive Family Benefits - access to end-to-end support for maternity, surrogacy, adoption, and fertility, with a $7,500 benefit toward surrogacy, adoption, and fertility
6-weeks of paid Parental Leave so you can bond with your child(ren) following a birth, adoption, or foster care placement
Flexible medical benefits through an employer contributed ICHRA, supporting individual plan selection and personalized coverage
Optional group pet insurance benefits to support the health and care of your pets
Employer-paid short & long-term disability and life insurance
401k with employer matching
Unlimited access to LinkedIn Learning to support continued learning and career development
Flexible work schedule designed to support work-life balance while maintaining core business hours
Company
accesso
Accesso provides queuing and ticketing technology solutions to theme parks and attractions that delivers revenue generating results.
501-1000 employees
H1B Sponsorship
accesso has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (4)
2022 (1)
2021 (9)
Funding
Current Stage
Public CompanyTotal Funding
unknown2002-04-24IPO
Leadership Team
Steve Brown
Chief Executive Officer
Fern MacDonald
Chief Financial Officer
Recent News
The Orlando Sentinel
2026-01-04
2025-09-22
2025-09-12
Company data provided by crunchbase