OVERWATCH · 1 week ago
Program Manager - Continuous Improvement
Austin, Texas Metropolitan Area
Full-time
Onsite
Entry, Mid Level
2+ years expOverwatch is a service-disabled Veteran-owned small business that specializes in construction professional services for the mission-critical infrastructure industry. They are seeking a Program Manager to coordinate cross-functional operational initiatives, support process improvements, and maintain program documentation to ensure effective execution of their projects.
ConsultingManagement ConsultingRecruiting
Hiring Manager
Ryan Norton
Responsibilities
Coordinate execution of cross-functional operational initiatives
Translate leadership direction into clear plans, milestones, owners, and timelines
Track dependencies, risks, and action items through completion
Maintain simple, reliable execution cadence and status reporting
Identify recurring friction, inefficiencies, and handoff gaps
Support root cause analysis and practical improvement efforts
Document updated processes, SOPs, and workflows
Help ensure improvements stick through adoption and standardization
Partner with Ops and IT to align processes with systems and tools
Support testing, rollout, and documentation of process-related system changes
Reduce reliance on manual tracking, one-off workarounds, and tribal knowledge
Maintain organized program documentation and decision records
Support prioritization, intake, and change control processes
Ensure work products meet basic quality and documentation standards
Qualification
Required
2–5 years experience in program management, project coordination, operations, or process improvement
Strong organizational, follow-up, and prioritization skills
Comfortable working across teams without formal authority
Ability to turn ambiguity into clear next steps
Clear, concise written and verbal communication
Preferred
Exposure to Lean, Continuous Improvement, or operational excellence concepts
Experience supporting operational or systems-related initiatives
Familiarity with common business tools (M365, project trackers, workflow tools)
Company
OVERWATCH
OVERWATCH is a strategic consultancy.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
The Argentum Group
2025-11-12Private Equity
Leadership Team
Kirk Offel
Chief Executive Officer
Recent News
2026-01-07
Company data provided by crunchbase