Comfort Keepers Charlotte, NC · 2 days ago
Business Development Manager
Charlotte, NC
Full-time
Onsite
Mid LevelComfort Keepers Home Care is a leading provider of non-medical in-home senior care services. They are seeking a Business Development Manager who will drive referral growth, strengthen community partnerships, and expand the company's presence in the in-home senior care market.
Individual & Family Services
Hiring Manager
Brooke Reynolds
Responsibilities
Develop, execute, and manage a strategic business development plan to increase referrals and client admissions within the in-home senior care market
Establish and maintain strong relationships with hospitals, skilled nursing facilities, assisted living and independent living communities, physicians, discharge planners, social workers, and other senior care professionals
Educate referral partners on Comfort Keepers’ in-home care services, differentiators, and outcomes, positioning the company as a trusted partner in senior care transitions
Balance proactive outbound prospecting with account management, including networking, cold calling, in-person visits, community events, and presentations
Work closely with operations, care coordination, and leadership teams to ensure seamless referral intake, client onboarding, and high satisfaction
Monitor referral activity, conversion rates, and census growth; provide regular performance updates and insights to the Director of Business Development
Serve as a professional ambassador for Comfort Keepers at community events, health fairs, and educational presentations
Qualification
Required
Prior sales and/or marketing experience specifically within the in-home senior care industry (home care, hospice, home health, or related senior services)
Demonstrated success in referral-based sales and relationship-driven business development
Strong knowledge of the senior care continuum and referral ecosystem
Excellent communication, presentation, and relationship-building skills
Self-motivated, results-driven, and comfortable working independently in the field
Organized, strategic thinker with strong follow-through
Proficiency with CRM systems and basic sales reporting
Preferred
Bachelor's degree preferred or equivalent professional experience
Benefits
Company Vehicle
Comprehensive Benefits: Medical, dental, and vision insurance options.
Paid Time Off & Holidays: Generous PTO and paid holidays.
Company
Comfort Keepers Charlotte, NC
Comfort Keepers of Charlotte, North Carolina is a leading provider of home care services including respite care, end of life care, dementia care and Alzheimer's care.
Charlotte, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase