Four Seasons Hotels and Resorts · 6 days ago
Marketing and F&B Catering Coordinator
Napa Valley
Full-time
Onsite
Entry Level
$29.94/hr - $29.94/hr
1+ years expFour Seasons Hotels and Resorts is a luxury hospitality company that values exceptional guest experiences. The Marketing and F&B Coordinator will support the Commercial and Food & Beverage divisions by executing marketing campaigns, managing social media, and coordinating events, while ensuring brand compliance across all materials.
HospitalityHotelLeisureRental PropertyTravel
Responsibilities
Support the Director of PR & Marketing with day-to-day assignments and special projects
Coordinate internal communications for F&B promotions and events, acting as liaison across departments
Assist with F&B marketing communications, including OpenTable Pro emails and LMLM local mailing lists
Ensure brand compliance across all F&B marketing materials and menus; secure required approvals from PR & Marketing
Manage F&B social media for TRUSS (posting, inbox management, community engagement) and support Auro as needed; visuals and copy approved by DMM and DPRM
Support resort activations, including agenda preparation, meeting minutes, and experience coordination
Attend Activations and F&B Marketing meetings; prepare agendas and document action items
Maintain and update digital collateral across platforms (FS.com, OpenTable, BentoBox)
Upload F&B events to partner and destination portals (Visit Napa Valley, Calistoga, Yountville, etc.)
Assist with F&B photoshoots and content creation
Maintain a centralized asset library for all F&B initiatives (photo and video)
Design menus and F&B marketing collateral using Canva
Support shopping cart amenities and experiences, including F&B offers and culinary classes
Manage Google Business Profile updates (minimum two posts per week per outlet: Auro, TRUSS, Campo)
Support outlet influencer programs, including agenda development, creative briefs, and internal alerts
Monitor competitive set activity and broader industry trends
Assist with Eventbrite listings and guest list management
Assist the Director of Food & Beverage with administrative and operational tasks on an as-needed basis, including:
Recipe costing and data management in BirchStreet
Menu engineering support
Food safety audit coordination and documentation
Administrative support for Avero, OpenTable, and ResortPass
Coordination of F&B activations and related logistics
Review and tracking of in-room and VIP amenities
Support with Medallia responses, issue tracking, and illness reports
Assisting with Vendor/BirchStreet management and POs for F&B
Qualification
Required
Bachelor's degree, highly preferred
1+ years of experience in a luxury hotel or similar service industry organization
Previous Marketing or Food and Beverage experience highly desirable
Strong computer proficiency, including Microsoft 365 and office equipment
Platform Management / Ability to handle multiple platforms: Marketing: FS.com, OpenTable, BentoBox, Sprout, Traackr, Canva, Adobe Analytics, Adobe Creative Cloud, AEM, Google Business Profile, Image Library, Press Room, Instagram, Facebook (TikTok/CapCut familiarity a plus)
Hotel: Opera, HotSOS, Golden, BirchStreet
Food & Beverage: Avero, MICROS, OpenTable Pro, ResortPass
Excellent written, verbal, and interpersonal communication skills in English
Highly organized, detail-oriented, and able to manage multiple priorities
Confident working independently while collaborating effectively with cross-functional teams
Creative thinker with a strong eye for promotional content and brand presentation
Digital marketing and social media proficiency
Interest in Food & Beverage; prior experience in luxury, Forbes Five-Star, or Michelin-starred environments preferred
Valid driver's license required to operate golf carts
Preferred
Photoshop, photography, and additional design skills a plus
Benefits
Cigna medical and dental benefit options
8 weeks of New Parental Leave Pay after one year of employment
Excellent Training and Development opportunities
Complimentary accommodations & employee discount for stays at other Four Seasons worldwide
Complimentary Employee Meals
401k Retirement Plans
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
10001+ employees
H1B Sponsorship
Four Seasons Hotels and Resorts has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
2026-01-14
Company data provided by crunchbase