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Coforma · 7 hours ago

Business Analyst

United States

Full-time

Remote

Mid Level

$80K/yr - $91K/yr

3+ years exp

Coforma is a remote-first company dedicated to ethical technology and responsible innovation. They are seeking a motivated Business Analyst to support the Department of Transportation with web-hosted Tableau dashboards, enhancing business operations and providing user support and training.

ConsultingHealth Care

Responsibilities

Analyze the goals and business objectives of stakeholders across multiple teams and develop solutions that fit their business needs

Understand business requirements and translate them into specific and actionable software requirements, working closely with technical teams to continually improve application functionality, design, and usability

Draft, write, and refine detailed use cases, user stories, and acceptance criteria

Perform data reconciliation and quality/accuracy testing

Update and maintain SharePoint site content with supporting information for a variety of user processes (e.g., FAQs, access request guidance, user guides, etc.)

Monitor shared user support email box and directly engage with stakeholders and users for all types of inquiries including account and/or access issues, training/demos, enhancement requests, and more

Identify opportunities to streamline and improve the requirements gathering process and develop and maintain documentation and process guides for internal procedures

Qualification

Business Analyst experienceData visualizationTableau proficiencyAgile development knowledgeMicrosoft 365 proficiencyJIRA experienceStakeholder engagementWorkflow automationPublic Trust eligibilityTime management

Required

A minimum of 3 years of relevant experience in a Business Analyst role defining data and business process requirements (experience working on federal contracts is strongly preferred)

Knowledge and grasp of the principles, theories, and concepts of the agile software development life cycle

Ability to work in a highly agile environment where work planning and execution occurs iteratively (baseline is weekly but often adapts to emerging needs from the customer)

Excellent time management and coordination skills with the ability to quickly adjust and reprioritize tasks and projects as needed

Comfortable working and directly engaging with a diverse group of technical stakeholders both independently and in group settings

Strong understanding of data visualization and proficiency with Tableau

Must have the ability to obtain Public Trust and pass a DOT background investigation

Preferred

Proficiency with Microsoft 365 applications (SharePoint, Teams, etc.)

Experience using JIRA or similar issue and project tracking tools

Experience building and implementing effective workflow automations that optimize business processes, saving time and reducing reliance on manual input

Current/active Public Trust is a plus

Experience working for or with the Department of Transportation (DOT) is a plus