Apply on Employer Site

Dentons · 18 hours ago

Senior Enterprise Messaging Administrator

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$100K/yr - $132K/yr

7+ years exp

Dentons US LLP is currently recruiting for a Senior Enterprise Messaging Administrator. The role focuses on ensuring the seamless operation, security, and advancement of Messaging and Collaboration platforms, particularly within Exchange Online and Microsoft 365 environments.

AdviceConsultingLegal

H1B Sponsor Likely

Responsibilities

Lead the installation, configuration, and maintenance of email services and applications, ensuring they meet organizational needs and industry standards

Administer and provide robust support for Active Directory, EntraID, DNS, and Microsoft Exchange, with a specialized focus on Exchange Online and supporting or related technologies

Perform administration and management of EntraID components such as Enterprise Applications and Application Registrations

Assist with administration of Active Directory objects including but not limited to users, groups, organizational units, etc

Maintain overall health of Active Directory environment including but limited to domain replication, domain name services, and certificate management

Implement and maintain automations to perform offboarding requests of Dentons staff members

Perform administration and implementation of policies within Mimecast Email Gateway

Maintain and deploy supplementary services for the Mimecast Email Gateway, such as Mimecast Synchronization Engine

Develop and implement maintenance schedules, continuously monitor system performance, identify and diagnose email misuse using advanced diagnostic tools, and compile comprehensive performance statistics and reports

Maintain up-to-date systems management knowledge, implement process improvements, and adjust configuration management records as necessary to ensure system integrity and efficiency

Manage external (IBM NS1) and internal DNS systems (Active Directory Domain Services), ensuring accurate domain name record identification and resolution

Implement and manage security measures, including anti-spam methods, monitoring system abuse to maintain a secure messaging environment

Ensure business continuity and high availability of messaging systems and client email access

Maintain service levels for messaging systems, proactively preventing service disruptions were possible

Oversee the administration and configuration of Microsoft Intune, ensuring policies and profiles are appropriately set up to meet organizational requirements

Manage the enrollment of devices into Microsoft Intune, ensuring compliance with corporate policies and security standards

Deploy and manage applications through Intune, ensuring they are properly installed, updated, and configured on all managed devices

Provide support to users for Intune-related issues, troubleshooting and resolving any problems related to device management, app deployment, and policy enforcement

Maintain comprehensive documentation of Intune configurations, policies, and procedures, and generate reports on device compliance and security status

Participate in out-of-hours IT support on a rotational basis, providing essential support and maintenance during off-peak hours

Stay up to date on emerging technologies, ITIL processes, and departmental procedures, applying this knowledge to enhance system performance and reliability

Efficiently manage user issues and ticket queues, prioritizing and resolving critical concerns in a timely manner

Manage project work and non-user related incidents via Dentons IT preferred project management platform, Asana

Other duties as assigned to fully meet the requirements of the position

Qualification

Exchange OnlineMicrosoft 365Active DirectoryMicrosoft IntunePowerShell scriptingSMTP gateway solutionsMessaging encryptionSystem health managementDevice managementCommunication skillsTime managementOrganizational skills

Required

Bachelor's degree in a relevant field or an equivalent combination of education and experience

Minimum 7 years' experience in managing Exchange systems, including Microsoft Exchange Server 2013 / 2016 / 2019 and Exchange Online (Microsoft 365)

Proficient in diagnosing and resolving complex technical issues related to messaging systems

Proficient in SMTP gateway solutions like Mimecast, ensuring secure and reliable email delivery

Strong skills in system health management, including monitoring, backup/restore procedures, clustering, and storage management

Familiarity with messaging encryption technologies, such as TLS, to ensure secure communications

Proficiency in managing and troubleshooting Outlook email clients

In-depth understanding of Microsoft Windows Server environments, including 2016, 2019, and 2022

Hands-on experience with Active Directory, ensuring efficient directory services management

Strong skills in planning, analysis, documentation, and communication, with the ability to convey complex technical information clearly

Fundamental understanding of the Azure platform and on-premises virtualization solutions such as VMWare Vcenter

Fundamental understanding of the Microsoft 365 platform but an extensive understanding of Exchange Online

Extensive experience working with EntraID and underlying technologies and solutions

Proficiency in PowerShell scripting for automation and management of Exchange, Exchange Online, Active Directory, EntraID, and other Microsoft 365 services

Detail-oriented with the ability to prioritize tasks effectively under pressure

Outstanding communication, time management, and organizational skills, with the ability to operate independently and within a team environment

Ability to connect the dots between multiple systems and data points to identify path to resolution

Experience in Identity Management administration, including the implementation and maintenance of identity solutions within Microsoft 365 and Active Directory environments

Extensive experience in configuring and managing Microsoft Intune, with a deep understanding of its capabilities and best practices

Proven track record in managing device enrollment, compliance policies, and configuration profiles within Intune

Experience deploying and managing applications through Intune, ensuring seamless installation and updates across all managed devices

Experience providing user support for Intune-related issues, with a focus on effective troubleshooting and problem resolution

Skilled in maintaining detailed documentation of Intune configurations and generating reports on device compliance and security status

Preferred

MS Certifications are highly preferred

Experience with managing Kiteworks (formerly Accellion) systems using secure file share a plus

Benefits

Medical

Dental

Vision

401k

Profit sharing

Short-term/long-term disability

Life insurance

Tuition reimbursement

Paid time off

Paid holidays

Discretionary bonuses

Company

Dentons

Dentons is a global law firm driven to provide you with the competitive edge in an increasingly complex

Founded in 2013

Chicago, Illinois, USA

10001+ employees

http://www.dentons.com

H1B Sponsorship

Dentons has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (4)

2024 (2)

2023 (3)

2022 (5)

2021 (2)

2020 (4)