PNC · 17 hours ago
Implementation Analyst - Treasury Management Service & Implementations
United States
Full-time
Remote
Entry Level
$37K/yr - $92K/yr
1+ years expPNC Bank is a financial institution that values its employees and strives to provide an inclusive workplace culture. The Implementation Analyst will support the Treasury Management Service & Implementations organization by implementing new products and services for clients, analyzing client requirements, and ensuring positive client experiences.
BankingFinanceFinancial Services
No H1B
Responsibilities
Implements moderately complex new products and services for clients. This includes analyzing requirements and gathering deliverables to complete the implementation, performing maintenance on existing client profiles and maintaining client-specific operating procedures. May provide sales or consultative support to clients in selected deals
Utilizes data provided from sales and/or sales support personnel to establish or update client-specific information for assigned product. Coordinates and produces data for pre-implementation validation
Analyzes, assesses and documents client requirements while adhering to established processes and procedures. Verifies implementation work done by other staff
Escalates or addresses challenges and may train clients on products and/or services. Ensures positive ongoing client experiences
Manages multiple implementations simultaneously; reports/drives progress relative to service level performance. Facilitates/participates in internal and external stakeholder meetings
Qualification
Required
Familiarity with secure file transfer technologies, including PGP encryption, SFTP protocol, and Secure File Gateway (SFG) solutions
Detail-oriented candidates who are great listeners
Comfortable with change
Ability to work independently or with a group
Excellent communication skills
Ability to implement moderately complex new products and services for clients
Ability to analyze requirements and gather deliverables to complete the implementation
Ability to perform maintenance on existing client profiles and maintain client-specific operating procedures
Ability to provide sales or consultative support to clients in selected deals
Ability to utilize data provided from sales and/or sales support personnel to establish or update client-specific information for assigned product
Ability to coordinate and produce data for pre-implementation validation
Ability to analyze, assess, and document client requirements while adhering to established processes and procedures
Ability to verify implementation work done by other staff
Ability to escalate or address challenges and may train clients on products and/or services
Ability to ensure positive ongoing client experiences
Ability to manage multiple implementations simultaneously
Ability to report/drives progress relative to service level performance
Ability to facilitate/participate in internal and external stakeholder meetings
Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions
Ability to leverage customer information in creating customized customer solutions
Ability to assess and effectively manage all of the risks associated with their business objectives and activities
Preferred
Analytical Thinking
Change Management
Customer Solutions
Data Analytics
Financial Processes
Organizational Analysis
PGP Encryption
Secure File Transfer Protocol (SFTP)
Storytelling
Waterfall Model
Accuracy and Attention to Detail
Application Delivery Process
Consulting
Effective Communications
Knowledge Of Product Line
Managing Multiple Priorities
Operational Functions
Problem Management Process
Standard Operating Procedures
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level and years of service
Company
PNC
PNC is a financial service company providing bank deposits products and services to its community.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1975-11-17IPO
Leadership Team
Keith Hayes
SVP, PNC Aviation Finance
M
Michael Gaber
Senior Vice President - Originations
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