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Dexian · 23 hours ago

Process Manager

Greater Richmond Region

Contract

Onsite

Entry, Mid Level

$80K/yr - $85K/yr

2+ years exp

Dexian is seeking an Affiliate Content Process Manager who will focus on building and managing processes to improve business efficiency and drive results. The role involves managing affiliate partners and third-party suppliers while ensuring effective communication and collaboration across teams.

ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency

H1B Sponsor Likely

Hiring Manager

Hannah Johnson

Responsibilities

Develop a deep understanding of what it takes to run the engine for affiliate marketing, including: capabilities, technology, programs, training, key legal/compliance concerns, etc

Partner with key business intent owners and other build teams to help define clear business intent, identify risks for intent execution, and build key components to bring new products to market; Stay abreast of product terms, changes and launches across card acquisitions

Perform key quality assurance checks on internal set-up processes for accuracy prior to delivering marketing content to third party partners; Understand and apply knowledge of UDAP and Reg Z to review third party affiliate sites for accuracy and compliance

Ability to effectively communicate (written and verbal) and influence partners across the company and across multiple levels of the organization; ensure appropriate management and awareness of key well managed efforts

Manage and develop relationships with our third-party supplier(s), affiliate partners, and internal stakeholders to enhance partnerships and drive efficiencies and bottom-line impacts

Create, maintain, and store formal process documents and artifacts required for audit purposes and drive continuous process improvements

Easily adaptable in a fast-paced environment; Able to navigate between BAU solicitation work and perform in-market issue resolution

Recognize potential risks that could be detrimental to growth plan or the overall relationship

Track and resolve complex problems; escalate breakdowns and issues by asking the right questions and identify/involve the right stakeholders to correct breakdowns

Continually look for ways to streamline and improve overall process with a goal towards eliminating manual processes and deliver well-managed and scalable solutions

Collect, analyze, and measure performance and process data, to initiate sustainable business practices and procedures and for reporting to senior leadership; review data for trends and gaps in the process that may require additional review

Support team members as a back-up to single threaded roles

Qualification

Process managementRisk managementVendor managementGoogle SuiteProject managementRelationship managementAttention to detailCommunication skillsAdaptability

Required

Bachelor's degree

At least 2 years of project, process, or risk management experience

At least 2 years of vendor or relationship management experience

Preferred

Process certifications (LEAN, Six Sigma, Business Process Management) or project management certifications (CAPM, PMP)

3+ years of project, process, or risk management experience

3+ years of vendor or relationship management experience

2+ years of customer focus and ability to collaborate across teams to deliver

2+ years of risk management or compliance experience

2+ years of Google Suite experience

Company

Dexian

Glassdoor3.5

Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.

Founded in 1994

Mclean, Virginia, USA

1001-5000 employees

https://dexian.com

H1B Sponsorship

Dexian has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (65)