Senior Applications Analyst jobs in United States
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Bryan Health · 11 hours ago

Senior Applications Analyst

Bryan Health is a healthcare organization seeking a Senior Applications Analyst to perform high-level analysis, design, testing, and support of computer systems. The role involves collaborating with business units to understand their needs, leading application development, and ensuring effective technology solutions are implemented.

Health CareHospitalNon Profit
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H1B Sponsor Likelynote

Responsibilities

Commits to the mission, vision, beliefs and consistently demonstrates our core values
Is a model for and has a positive impact on other staff
Leads analysis, development, modification and maintenance of application processes and technologies, utilizing software tools proprietary to the applications as appropriate at a high level of quality and at an elevated productivity level. As required, adds, replaces, deletes or modifies program code to correct errors and increase operating efficiency or adapt to new requirements
Leads conversion of user specifications into functional and technical specifications; assists and/or develops the building of requests; develops implementation timeframes, especially where information is unclear/unknown
Acts as a mentor, team member, team leader, and assumes project management duties as assigned by Manager. Consistently and correctly applies established project management principles and utilizes existing project management tools and methodologies
Establishes professional relationship with internal and external customers to enhance their experiences with Bryan Health System technology and computer systems and consistently delivers positive experiences, even under challenging circumstances
Leads management of vendor and operational customer relationships including scoping of application services and review of deliverables; strategically plans for department needs and develops and maintains roadmaps with vendors and customers. Obtains approval and signoff on scope and deliverables from customer
Anticipates the impact new or modified software will have on existing standards and systems
Troubleshoots computer issues, to include processes/workflow, hardware and software related problems; resolves internal and external customer incidents according to established service level agreements; responds to escalation of specified issues and determines appropriate resource for resolution. Collaborates with other IT resources to effectively develop solutions and resolve incidents
Writes and reviews system documentation to describe system processes, installation and operating procedures for systems; provides training material and may write user manuals and create other user-specific training manuals as appropriate
Applies standard testing methodology to the review and testing of new and modified systems with detailed testing scripts; obtains approval and signoff of testing from customer
Commits to the continuous improvement of the patient experience, which includes patient safety, quality of care and excellent service
Independently develops implementation time frames in partnership with co-workers and operations; installs and tests applications; monitors and evaluates performance of application
Trains, leads, and provides guidance to Epic Associate Applications Analyst and Epic Applications Analyst roles in all areas of IT processes, knowledge and skills, including but not limited to, time tracking, and change management
Participates in an On Point rotation with other co-workers as needed to provide consistent and timely support to internal and external customers
Provides timely updates to stakeholders regarding system enhancement requests and break-fix issues
Analyzes operational workflow and system features to guide gap analysis, options, decision-making and maintenance
Coordinates with other analysts to develop and define integrated workflows. Collaborates with cross-functional teams to develop and refine processes and promotes collaboration between teams and co-workers for the advancement of department and organizational goals
Conducts analysis of information, processes and systems; recommends solutions; implements and manages technology needs of internal and external customers
Serves as consultant for issues and as a conduit for aligning resources and activities related to the system
Works with stakeholders to develop communication regarding scheduled implementations, installations, or other computer changes affecting internal and external customers’ routine computer usage. Stakeholders may include Operations, Vendors, IT Service Desk, and other impacted groups or individuals
Assists stakeholders in identifying efforts required to ensure adoption of new technology
Enters restricted access areas, without supervision, to perform assigned work
Analyzes and provides application data for interface testing and processing; analyzes, monitors and supports integration processes as appropriate
Advances work knowledge by participating in continuing education, reading periodicals/reference books and seeking ongoing developmental opportunities and encourages the same for their co-workers
Participates in meetings, committees, and department projects as assigned
Performs other related projects and duties as assigned

Qualification

Application supportSystem interface analysisProject managementHealthcare IT experienceTechnical documentationCustomer serviceCommunication skillsProblem solvingTeam collaborationAdaptability

Required

Significant, demonstrated history of knowledge of operations, workflow and processes related to application support
Significant, demonstrated history of knowledge of computer hardware equipment and software applications relevant to work functions
Significant, demonstrated history of knowledge of system interface analysis and comprehensive testing processes
Ability to communicate effectively both verbally and in writing. Gathers the right information before forming an opinion or response and balances the need for thoughtful consideration/evaluation against the urgency of the response
Ability to establish and maintain effective working relationships with all levels of personnel and medical staff. Values others' input and is willing to learn from others
Ability to work independently or as a team member as situations dictate
Ability to handle conflict to result in productive outcomes for all
Ability to effectively interact with clients having a broad range of computer knowledge and ability
Ability to deliver excellent customer service by doing more than just the job while being prompt, courteous and sensitive to the customer
Ability to organize, prioritize, multi-task and efficiently complete work assignments
Ability to utilize various software programs employing various hardware packages
Ability to adapt to and effectively perform work functions in emergency and high stress situations. Must, be able to work well in a dynamic atmosphere, remain calm and flexible under pressure from competing demands and tight deadlines
Ability to maintain confidentiality relevant to sensitive information
Ability to support multiple applications or modules and multiple business groups
Ability to analyze problems, identify needs/priorities/risks, manage change and implement effective work strategies
Ability to problem solve and engage independent critical thinking skills
Ability to prioritize work demands and work with minimal supervision
Ability to maintain regular and punctual attendance
Associate's degree in an information technology area of study, a medical, allied health area of study (e.g., nursing, radiology, laboratory), or business areas of study (finance, information management) with a minimum of ten (10) years' relevant IT experience required
Bachelor's degree in an information technology area of study, a medical, allied health area of study (e.g., nursing, radiology, laboratory), or business areas of study (finance, information management) with a minimum of five (5) years' relevant IT experience required
Must have internet connectivity off-premises in order to respond to work requests when necessary
If assigned to drive Bryan owned vehicles, a valid driver's license, and verification and maintenance of responsible driving record per facility standards required

Company

Bryan Health

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Bryan Health is a non-profit organisation that specializes in hospital, health care & health education.

H1B Sponsorship

Bryan Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (5)
2022 (3)

Funding

Current Stage
Late Stage

Leadership Team

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Russ Gronewold
President and CEO
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Troy Hottovy
Chief Technology Officer/Chief Information Security Officer
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Company data provided by crunchbase