NEOGOV · 2 hours ago
Accounting Technician I
Bend, OR
Full-time
Onsite
Entry Level
$51K/yr - $66K/yr
2+ years expThe City of Bend is accepting applications for a regular, full-time Accounting Technician I in the Revenue and Billing Division of the Water Services Department. This role involves providing customer service, processing payments, and resolving account issues while supporting the City’s mission to deliver reliable water services to the community.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides excellent internal and external customer service to create a positive experience for customers through professional and courteous behavior and creative problem solving
Answer calls, emails, and in-person requests for information and service requests; provide general information on departmental and City programs and procedures, conducts preliminary research, inform and communicate result to the customer
Processes customer payments, sets up payment plans, addresses billing inquiries and disputes, updates customer information, manages account transfers, and assists with account-related inquiries
Initiates starting and terminating water services, schedules maintenance and repair services, responds to general inquiries and handles emergency service requests, assists with online account access, and provides information on water quality and safety
Provides information on water usage, advises on water conservation programs, addresses high usage concerns, investigates customer complaints, and escalates issues to appropriate levels if necessary
Qualification
Required
High School Diploma or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities as outlined in this job description
Two (2) years of customer service, clerical or other relevant experience with basic accounting responsibilities; or experience in a similar position and/or performing similar tasks
Current and valid Driver's license per City policies outlined in the Employee Handbook
Benefits
Health Insurance
Dental Plan
Health Reimbursement Account (HRA)
Flexible Spending Plan (FSA)
Life, Personal Accident (AD&D) & Long-Term Disability Plans
Public Employees Retirement System (PERS)
Employee Assistance Program
Telemedicine
AFLAC Supplemental Insurance
MASA ground and air ambulance membership
457(b) Deferred Compensation Plans
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase