Mastercard · 15 hours ago
Director, Product Management – Technical
Mastercard is a global technology company that powers economies and empowers people. They are seeking a Director of Product Management – Technical to lead the COSI platform, focusing on financial and strategic planning to enable informed decision-making across the organization.
FinanceFinancial ServicesInformation TechnologyPayments
Responsibilities
Define and own the vision, strategy, and roadmap for the COSI platform, aligning with Mastercard’s broader Technology Strategy and Operations goals
Lead and develop a globally distributed team of Product Managers and individual contributors, and potentially first-level people leaders
Drive a 1–2 year product portfolio view, ensuring the platform effectively supports business planning, financial forecasting, and strategic decision-making
Partner closely with Finance, Engineering, Data, and Business leaders to translate complex requirements into clear priorities and actionable delivery plans
Apply agile product management best practices, ensuring disciplined execution, continuous improvement, and predictable delivery
Identify and manage short- and medium-term risks, trade-offs, and dependencies across the product portfolio, proposing mitigation strategies as needed
Monitor feature development, platform health, operational metrics, and adoption to ensure high-quality outcomes and strong user experience
Lead escalations and define clear paths to resolution, driving issues to closure (“path to green”)
Own post-launch reviews and customer feedback loops, incorporating learnings into future roadmap planning
Establish and promote a data-driven, continuous learning culture, tracking KPIs and improving outcomes across the organization
Represent Mastercard in strategic discussions with internal and external stakeholders as needed
Coach and mentor team members, providing regular feedback and setting clear goals aligned to departmental and organizational objectives
Qualification
Required
Proven experience leading Product Management and/or Technical Program teams in a Manager or Director role
Strong background in product management, ideally supporting financial systems, enterprise platforms, or internal planning tools
Demonstrated ability to lead and influence in a matrixed, global organization
Excellent communication and presentation skills, with experience engaging senior leaders and executive stakeholders
Solid understanding of financial systems, enterprise architecture, data flows, and system integrations
Strong analytical mindset with the ability to interpret complex data and drive informed decisions
Bachelor's degree in Computer Science, Engineering, Business, Finance, or a related field (or equivalent practical experience)
This role is not eligible for Mastercard's work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship
Preferred
Experience with ERP systems (e.g., SAP, Oracle, Workday) or financial planning tools is a strong plus
Familiarity with Agile methodologies and modern product management frameworks
Benefits
Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement
Company
Mastercard
Mastercard is a financial network that processes payments between banks and cardholders.
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-05-25IPO
Leadership Team
Recent News
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