Dover Street Market New York · 1 week ago
Sales Professional
NYC Metro Area
Full-time
Onsite
New Grad, Entry Level
$18/hr - $22/hrDover Street Market New York is a unique retail space that blends various creators and designers in an atmosphere of 'beautiful chaos'. The Sales Professional role involves serving as a brand ambassador, providing exceptional customer service, and driving business growth through strong client relationships and sales targets.
Retail
Hiring Manager
Marissa M.
Responsibilities
Ensuring the very best levels of customer service at all times
Strong understanding of product knowledge
Offering a personalised shopping and styling experience to our clients; able to navigate all spaces in the building
Delivering personal monthly and seasonal sales targets, always communicating, and working closely with the team to do so
Ensuring that customers are added to the DSM Database, and clientele proactively
Keeping up to date with all current fashion trends and advising customers accordingly on stock availability at DSM
Maintaining a Customer Book of key clients and VIP’s
Maintaining open communication to ensure consistency in service and strategy as we build success in the market as a whole
Brand Ambassador, taking ownership of areas of responsibility
Keeping areas of responsibility replenished, and ensuring BOH standards are organized
Regular stock checks in partnership with Inventory Manager
Proactive in creating new systems of inventory management in order to reduce shrink, and increase sales
Clear understanding and maintenance of VM standards, as well as overall VM standards in the store and on the floor
Strong communications skills; able to express needs to management, and work well in a team to ensure clear understanding of expectations
Qualification
Required
Retail sales and expertise within a high-end/luxury business preferred
Possesses knowledge of CDG, DSM and all other brands. Is enthusiastic about sharing this knowledge with customers and colleagues
Client book of potential New Business for DSM
Language skills beneficial
Knowledge of Retail Pro beneficial
Company
Dover Street Market New York
Conceived by Rei Kawakubo of COMME des GARÇONS, the original Dover Street Market was first opened in London, Mayfair in September 2004.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Susan Son
VIP Client Services Partner
Company data provided by crunchbase