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Ultra Clean Technology · 6 hours ago

Customer Quality Engineer

Austin, TX

Full-time

Onsite

Entry Level

1+ years exp

Ultra Clean Technology is a leader in the semiconductor industry, providing innovative solutions for various devices. They are seeking a Customer Quality Engineer to manage customer quality issues, ensure compliance with requirements, and drive resolution of product and process issues while collaborating with cross-functional teams.

Semiconductors

H1B Sponsor Likely

Responsibilities

Responsible for managing customer quality issues

Defines and implements production part qualification requirements as a function of their thorough understanding of the Customer quality requirements

Reports into Site Quality Head and supports operations team to understand Customer requirements

Responsible for managing customer audits, scheduling, leading, follow up and closure on all audit actions

First point of contact for customer compliance, product quality, and process quality issues - expected to partner with Manufacturing, various Engineering teams, Purchasing, Supply Chain, Sales, and Operations management

Specific responsibilities include meeting/exceeding all goals and objectives for: Customer Quality Scorecards

Customer QMS & technical audits and action plan completion

Customer reported defects - effectively manage 8Ds and meet all cycle-time metrics

Effectively interface with Customer to notify material purge/recalls & problems

Drive problem solving (8D) on all negatively impactful quality escapes to Customer

Create various presentations and action plans to meet Customer & UCT communication needs

Qualification

Preventive quality methodsStatistical data analysisStructured problem solvingISO 9001 standardLean manufacturingCustomer quality managementManagement skillsCommunication skillsLeadership skills

Required

Minimum of a Master's degree in Engineering or equivalent technical discipline is required

1+ years of experience in Functional management, compliance Engineering, Operations, Quality or Reliability

Experience in quality and manufacturing systems, business process improvement tools, and problem solving

Experience with the ISO 9001 standard is required

Experience managing critical customer communications

Experience with Lean, 6S, zero defect manufacturing processes, inspection methods and tools

Demonstrate skills in preventive quality methods and compliance, statistical data analysis, critical thinking, structured problem solving (8D), the use of metrics to identify opportunities, and business process improvement

Demonstrate the skills in managing customer quality issues, experience in setting up product and process quality control for equipment assembly line

Knowledge of regulatory and compliance, experience in product, process and system audit

Strong communication, leadership, & management skills

Preferred

Mechanical engineering background is a plus

Registered ISO 9001 auditor with experience a plus

Company

Ultra Clean Technology

UltraClean Holdings, Inc. (UCT) is a global leader in semiconductor fabrication support.

Founded in 1991

Hayward, CA, US

5001-10000 employees

http://www.uct.com

H1B Sponsorship

Ultra Clean Technology has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2023 (8)

2022 (17)

2021 (2)

2020 (1)