HCLTech · 1 day ago
Retail Enterprise Systems Data Domain SME
Coppell, TX
Full-time
Onsite
Mid, Senior Level
$79K/yr - $162K/yr
7+ years expHCLTech is looking for a highly talented and self-motivated Retail Enterprise Systems Data Domain SME to join it in advancing the technological world through innovation and creativity. The role involves analyzing and optimizing processes within HR and Finance, collaborating with client teams, and implementing data governance best practices to enhance operational efficiency.
Information and Communications Technology (ICT)IT ManagementOutsourcingSoftwareTelecommunications
Hiring Manager
Billy S.
Responsibilities
Assess and map current-state processes across HR and Finance workflows
Assess current processes to identify gaps, inefficiencies, and opportunities for data-driven improvements in HR and Finance operations
Design future-state processes that improve efficiency, reduce costs, and enhance strategic outcomes for both HR and Finance departments
Promote data governance best practices, working with IT teams to ensure data accuracy, integrity, and consistency across all reporting platforms
Work closely with HR and Finance client teams to understand business objectives, pain points, and success criteria within their respective domains
Facilitate workshops, interviews, and design sessions to co-create solutions with stakeholders
Provide consultative guidance to leadership teams on process governance, KPIs, and adoption for omnichannel success
Work closely with stakeholders to identify and document KPI and business requirements for new reports, dashboards, and analytical tools relevant to HR and Finance
Collaborate with technology teams to design, develop, and maintain reports and interactive dashboards using Business Intelligence that track HR and Finance KPIs and present complex data findings in a clear, compelling manner
Develop training materials and deliver sessions to end-users, ensuring they are proficient in using new reports and dashboards for effective decision-making
Perform analyses to interpret data, identify performance trends, and uncover root causes of issues, translating findings into concrete, actionable business recommendations for optimizing HR and Finance functions
Establish metrics and monitoring frameworks to measure process performance over time
Conduct periodic audits to ensure ongoing alignment with business and customer needs
Share best practices and create reusable frameworks for process evaluation and improvement
Qualification
Required
7+ years of experience in process consulting, business analysis, or operations improvement
Strong background in process modeling, workflow design, and business process management (BPM)
Experience in the retail industry with a strong understanding of HR and Finance operations and dynamics within that context
Excellent facilitation skills for workshops, stakeholder interviews, and collaborative sessions
Strong analytical and problem-solving skills, with the ability to interpret data and provide strategic recommendations
Strong communication skills, with the ability to translate complex operational issues into actionable insights
Experience working directly with client teams in a consultative or advisory capacity
Preferred
Familiarity with and practical experience using data visualization and BI tools such as Tableau or Power BI
Experience with process improvement methodologies (e.g., Lean, Six Sigma)
Experience in HR and Finance optimization using analytical models (e.g., workforce analytics, financial forecasting models)
Experience with consulting in enterprise or multi-stakeholder environments
Basic knowledge of SQL for data extraction and querying
Familiarity with HRIS and Financial Management Systems (e.g., Workday, Oracle), common in the retail industry
Retail Domain Techno Functional Experience, Communication Skills, Requirement Gathering
Strong skillset in design, solution and supporting data democratization tools like Power BI, and SQL
Experience in Retail Enterprise Systems such as HR, Financials, Real Estate, Training, etc
Benefits
Medical
Dental
Vision
Pharmacy
Life
Accidental death & dismemberment
Disability insurance
Employee assistance program
401(k) retirement plan
10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year)
10 paid holidays per year
Company
HCLTech
HCLTech is a global IT company offering digital, engineering, and cloud solutions partnering with businesses for transformation.
10001+ employees
H1B Sponsorship
HCLTech has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2975)
2024 (3974)
2023 (3649)
2022 (3861)
2021 (4093)
2020 (4317)
Funding
Current Stage
Public CompanyTotal Funding
$220MKey Investors
ChrysCapital
2008-07-10Post Ipo Equity· $220M
2000-01-06IPO
Leadership Team
Vijayakumar C.
Chief Executive Officer
Alan Flower
Executive Vice President - CTO & Global Head, AI & Cloud Native Labs
Recent News
2026-01-14
Company data provided by crunchbase