Destination Makers · 3 days ago
Work From Home | Hotel Reservations | Customer Service
United States
Full-time
Remote
New Grad, Entry Level
$45K/yr - $65K/yrDestination Knot is a dedicated travel planning company that specializes in creating personalized travel experiences for clients. They are seeking enthusiastic and customer-focused individuals to join their team as Hotel Reservations Customer Service Representatives, assisting clients with hotel options and reservations.
Leisure Travel & Tourism
Responsibilities
Assist clients in researching and booking hotel accommodations
Provide accurate information about hotel options, pricing, and amenities
Respond promptly and professionally to client inquiries via phone, email, or online messaging
Maintain accurate records of client interactions, preferences, and reservations
Collaborate with other team members to ensure excellent service delivery
Stay current on travel trends, hotel offerings, and industry updates
Participate in virtual team meetings and training sessions
Qualification
Required
Excellent communication and customer service skills
Friendly, professional demeanor and strong attention to detail
Ability to work independently and manage tasks effectively
Basic computer skills and reliable internet connection
Interest in travel and helping clients plan exceptional hotel stays
Preferred
Previous experience in customer service, hospitality, or sales is a plus but not required
Benefits
Flexible, remote work environment
Full training and access to booking tools and industry resources
Supportive team culture and mentorship
Income-earning possibilities based on performance
Access to exclusive travel discounts and industry perks
Opportunities for personal and professional development
Company
Destination Makers
We believe love stories deserve the perfect backdrop — and business owners deserve the freedom to create a life they love.
Founded in 2019
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase