College Intern - Device & Asset Management Team jobs in United States
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Salt River Project · 1 day ago

College Intern - Device & Asset Management Team

Salt River Project (SRP) is one of the largest public power and water utilities in the U.S., providing electricity to approximately one million customers. The candidate will be part of the Device & Asset Management Team, responsible for configuring, supporting, and maintaining corporate computing devices while ensuring timely technology updates and improvements to enhance productivity.

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Comp. & Benefits
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Responsibilities

Configure, support and maintain corporate computing devices using Microsoft System Center Configuration Manager (SCCM) and Microsoft Intune
Install, troubleshoot, maintain, and upgrade computer hardware and peripherals
Ensure quality assurance and reliability measures are followed
Work directly on the Computer Lifecycle Strategy to lifecycle computer hardware - Includes consulting with end users, inventory reconciliation and creation of work order requests
Consult with both end users and computer technicians on computer hardware standards and configurations to address any outstanding issues and provide long term solutions for the customer
Assist in defining and documenting processes relating to Asset and Lifecycle management in order to improve the customer experience and internal department efficiency
Provide detailed reporting on computer assets and lifecycle replacement forecasts
Keep current on technology industry trends or issues and assess impacts on existing computer configurations and standards
Assist in maintaining personal computing equipment and inventory
Communication and coordination with other SRP departments
Work within a defined set of processes and procedures, including Knowledge, and Tickets
Create knowledge articles for Support and Business stakeholders
Assist with other unlisted duties as needed

Qualification

Microsoft SCCMMicrosoft IntuneWindows Operating SystemComputer Hardware SupportOral CommunicationWritten CommunicationOrganizational Skills

Required

Configure, support and maintain corporate computing devices using Microsoft System Center Configuration Manager (SCCM) and Microsoft Intune
Install, troubleshoot, maintain, and upgrade computer hardware and peripherals
Ensure quality assurance and reliability measures are followed
Work directly on the Computer Lifecycle Strategy to lifecycle computer hardware - Includes consulting with end users, inventory reconciliation and creation of work order requests
Consult with both end users and computer technicians on computer hardware standards and configurations to address any outstanding issues and provide long term solutions for the customer
Assist in defining and documenting processes relating to Asset and Lifecycle management in order to improve the customer experience and internal department efficiency
Provide detailed reporting on computer assets and lifecycle replacement forecasts
Keep current on technology industry trends or issues and assess impacts on existing computer configurations and standards
Assist in maintaining personal computing equipment and inventory
Communication and coordination with other SRP departments
Work within a defined set of processes and procedures, including Knowledge, and Tickets
Create knowledge articles for Support and Business stakeholders
Assist with other unlisted duties as needed
College level coursework (100+) from an accredited institution will be evaluated on an individual basis according to the skill/level to determine if applicable to the position by management
All candidates must be legally authorized to work in the United States

Preferred

Experience with the Windows Operating System and Microsoft Office productivity suite as well as Android\IOS mobile devices
A strong background in client support and demonstrated ability to work with clients of varied technical skill levels
Oral and written communication skills, including understanding of good documentation practices
Well organized with the ability to manage and prioritize multiple tasks simultaneously

Benefits

401(k) plan with employer matching
Access to a recreation and fitness facility
Tuition assistance for both undergraduate and graduate programs: College interns are eligible to receive $1000 per calendar year

Company

Salt River Project

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As one of Arizona's largest utilities, Salt River Project has delivered low-cost, reliable power and water for more than 100 years.