Confidential Careers · 1 week ago
Key Account Manager – Retail
United States
Full-time
Hybrid
Mid Level
$75K/yr - $75K/yr
3+ years expConfidential company is seeking a dynamic and strategic B2B Sales Key Account Manager to lead and grow retail partnerships. The role involves managing relationships with retail partners, driving category growth, and optimizing product performance.
Human ResourcesRecruiting
Responsibilities
Identify, cultivate, manage and nurture strong, long-lasting relationships with retail customers and key stakeholders
Develop and execute joint business plans (JBPs), including promotional calendars, assortment strategies, and sales targets
Identify new revenue opportunities through category expansion, private label programs, and retail exclusives
Lead line reviews, product placement discussions, and annual contract negotiations
Present new product launches, packaging updates, and marketing initiatives to buyers and category teams
Collaborate with marketing to deliver retailer-specific promotions, planograms, and digital merchandising content
Coordinate with manufacturing, supply chain, and logistics teams to ensure accurate forecasting, on-time delivery, and inventory optimization
Manage SKU setup, EDI compliance, and product data accuracy across retail systems
Partner with retail operations and visual merchandising teams to ensure in-store displays and fixtures meet brand standards
Track sales performance, sell-through, and margin trends using retailer POS data and syndicated data tools
Conduct quarterly business reviews and provide data-driven recommendations to improve category performance
Monitor competitor activity, pricing trends, and market dynamics to stay ahead of shifts in consumer demand
Maintain deep knowledge of lighting technologies (LED, smart lighting, decorative, outdoor, and commercial)
Serve as a technical resource to buyers and retail associates, helping position the company as an industry leader
Provide feedback to product development and engineering teams based on retailer and consumer insights
Qualification
Required
Bachelor's degree in Business, Marketing, or related field (MBA preferred)
3+ years of B2B retail account management experience within lighting, electronics, home improvement, or consumer goods
Proven track record managing large retail accounts and driving category growth
Strong negotiation, presentation, and relationship management skills
Proficiency in CRM (Salesforce or equivalent), Excel, and retail data analytics platforms
Knowledge of lighting product specifications, energy efficiency standards, and merchandising principles
Preferred
Experience working with major home improvement retailers or e-commerce platforms
Familiarity with planogram creation, plan-o-gram compliance, and retail plan review cycles
Understanding of smart home ecosystems and connected lighting technologies
Strong analytical and storytelling skills—able to turn data into actionable retail insights
Benefits
401(k)
Paid time off
Company
Confidential Careers
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2-10 employees
Funding
Current Stage
Early StageLeadership Team
E
Edwin Xiao
Chief Revenue Officer
Company data provided by crunchbase