Crunchtime ยท 2 days ago
Technical Consultant
Boston, MA
Full-time
Onsite
Entry, Mid Level
$85K/yr - $90K/yr
2+ years expCrunchtime is seeking a talented and versatile full-time Professional Services Technical Consultant to join their dynamic team. The role involves creating tailored integration solutions to ensure seamless data flow between Crunchtime's core product suite and various third-party applications, while engaging directly with clients to understand their needs.
HospitalityRestaurantsSaaSSoftwareSupply Chain Management
Responsibilities
Develop and Implement Tailored Solutions: Design, build, test, and support robust integration solutions that meet specific customer business requirements
Cross-Functional Collaboration: Work closely with internal teams, including Professional Services, Product Development, Engineering, Support, and Customer Success, to define scope, gather requirements, and deliver high-quality integrations
Customer Engagement: Serve in a customer-facing role, collaborating directly with clients to understand their needs and tailor integration solutions effectively
Requirements Translation: Translate functional business requirements into detailed technical specifications and implementation plans
Documentation and Communication: Maintain clear and concise documentation for all integration processes and tailor communication appropriately for both technical and non-technical audiences
Troubleshooting and Support: Provide ongoing support for existing integrations, troubleshooting issues, and implementing timely resolutions
API Management: Utilize REST and SOAP APIs effectively to facilitate data exchange between systems
Qualification
Required
BS in Computer Science, Engineering, or an equivalent technical field
2+ years of experience with Snowflake development, including stored procedures and functions
2+ years of Javascript development experience
Intermediate understanding of Python
Proficient in working with REST and SOAP APIs
Experience using development and project management tools such as GitHub, Postman, Jira, and Snowsight
2+ years of experience operating in a customer-facing role (e.g., support analyst, technical consultant)
Excellent written and verbal communication skills, with the ability to articulate complex technical details simply
Methodical, organized, and adaptable to a dynamic, fast-paced work environment
Preferred
Experience with restaurant technology, specifically point-of-sale (POS) systems
Experience with Coalesce.io
Experience with deployment pipeline automation
Benefits
Great mission-driven team members from diverse backgrounds with a strong company culture
Competitive pay
Flexible PTO
Paid company holidays
Yearly team off-sites
International travel opportunities
Medical, dental, and vision benefits (FSA, HSA & HRA options)
Basic & Voluntary Life Insurance
401k employer match
Wellness benefits (Headspace, OneMedical, Omada, Ginger.io, Gympass, Carrot)
Commuter benefits
Work in an open environment on solutions that are reshaping the way businesses operate
Fun team events
Ability to have a big impact
10 weeks of paid parental leave
Fitness reimbursement
Learning & development funds
Company
Crunchtime
Crunchtime is a cloud-based enterprise restaurant management platform that handles operations, IT, finance, food safety, and HR aspects.
201-500 employees
H1B Sponsorship
Crunchtime has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
Funding
Current Stage
Growth StageLeadership Team
John Raguin
Chief Executive Officer
Rob Mueller
Chief Financial Officer
Recent News
2025-10-30
2025-06-21
Company data provided by crunchbase