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New York Life Insurance Company · 3 days ago

Underwriting Innovation Product Manager

New York, NY

Full-time

Hybrid

Senior Level

$156K/yr - $223K/yr

7+ years exp

New York Life Insurance Company is seeking a strategic, execution-driven Underwriting Innovation Product Manager to lead the development and evolution of underwriting automation capabilities. The role involves collaborating with various teams to modernize underwriting processes and enhance customer experience through innovative product management and execution.

FinanceFinancial ServicesInsurance

H1B Sponsor Likely

Responsibilities

Own the end-to-end product lifecycle for Underwriting Innovation including the Underwriting predictive models, Underwriting rules, and Underwriting data sources. The role will collaborate and drive execution across multiple teams including Underwriting Operations & Management, Data Science, Technology, Actuary, Legal/ Risk/ Governance

Lead a team of Product Owners and develop and maintain a product roadmap aligned with the Purchase Experience Value Stream’s strategic objectives for Underwriting Innovation

Define and manage key performance indicators (KPIs) that measure the effectiveness of the purchase experience and process improvements through adoption, efficiency and user satisfaction

Research and evaluate emerging technologies, digital tools, and industry trends to drive innovation within underwriting

Define KPIs and reporting needs to measure the impact of automation (e.g., cycle time reductions, accuracy, operational savings)

Analyze performance results and user feedback to drive iterative improvements in mortality/ morbidity experience, underwriting experience, and agent/ client experience

Stay abreast of emerging technologies, industry trends, regulatory developments, and vendor capabilities that may influence automation strategy

Partner with underwriting, business, technology, operations, and compliance teams to deliver platform enhancements and new capabilities

Work with change management, training, and communications teams to support adoption and rollout

Coordinate with compliance, legal, and risk teams to ensure automation solutions meet regulatory and audit standards

Demonstrate thought leadership on industry trends and innovation within underwriting and risk assessment. Present updates, roadmaps, and strategic recommendations to senior leadership

Serve as a key liaison between the Purchase Experience Value Stream and other value streams to ensure integration and alignment across platforms

Translate business goals and user needs into clear product requirements and user stories. Work across multiple user personas to ensure intuitive, consistent, and frictionless user experiences for Underwriters, agents, and clients

Drive execution within NYL’s agile delivery framework. Prioritize backlogs based on business value, effort, and strategic alignment

Ability to balance strategic thinking with hands-on execution

Manage vendor relationships and third-party integrations as needed

Ensure timely delivery of product releases and adherence to regulatory and compliance standards

Qualification

Product managementUnderwriting experienceData analyticsAgile deliveryPredictive modelsRisk assessmentPeople managementPrioritization skillsVendor managementCommunication skillsProblem-solving

Required

Bachelor's degree in business, technology, data analytics, or related field

7+ years of experience in product management, business analysis, underwriting, or process automation, preferably in life insurance or financial services

Strong understanding of underwriting concepts, risk assessment, and decision rules. Underwriting experience is strongly preferred

People management experience, including experience coaching, managing, and developing a team of product owners

Demonstrated experience leading cross-functional initiatives involving technology, data, and business stakeholders from concept through delivery

Experience translating business needs into technical requirements and delivering product features in an agile environment

Exceptional communication, problem-solving, and prioritization skills

Preferred

Experience implementing predictive models, machine learning solutions, or advanced analytics solutions for Underwriting

Deep understanding of underwriting automation tools (e.g., rules engines, decision platforms, workflow systems)

Product Owner certification, Agile certification (e.g., CSPO, PMI-ACP, or similar) or experience working in agile delivery environments

Knowledge of regulatory, compliance, and governance considerations in underwriting

Prior experience with vendor evaluation or 3rd party solution integration

Benefits

Leave programs

Adoption assistance

Student loan repayment programs

Company

New York Life Insurance Company

For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime.

Founded in 1845

New York, New York, USA

10001+ employees

https://www.newyorklife.com/

H1B Sponsorship

New York Life Insurance Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (149)

2024 (99)

2023 (85)

2022 (77)

2021 (48)

2020 (65)