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SalesMail · 6 days ago

Client Success Specialist

Daphne, AL

Full-time

Hybrid

Entry, Mid Level

SalesMail is a leading platform for personalized video outreach, helping teams connect with their audiences through quick, authentic video communication that builds trust. In this role, you will manage a portfolio of client accounts, lead trainings, and partner with corporate leaders to ensure measurable value from SalesMail.

EmailInternetMessagingSoftwareVideo

Hiring Manager

Corey DeGeorge

Responsibilities

Manage and support a portfolio of mid and enterprise-tier client accounts

Lead group and 1:1 client trainings on why SalesMail videos build trust and connection, and how to use the mobile app and portal to record and send videos that drive results

Inspire and motivate users to adopt and utilize SalesMail, helping them realize the full potential of the product

Partner with corporate leaders to help clients get measurable value from SalesMail

Perform quarterly business reviews

Track client engagement and follow up using CRM tools

Provide timely, thoughtful support and troubleshooting

Qualification

Customer successAccount managementClient trainingCRM toolsTime managementRelationship building

Required