Learning Management System Administrator jobs in United States
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The Judge Group ยท 6 hours ago

Learning Management System Administrator

The Judge Group is seeking an Educational Technology and Platform Specialist who will provide technical support and perform administrative responsibilities on a learning management platform. The role involves collaborating with teams, troubleshooting issues, and enhancing user support and operations.

E-LearningInformation TechnologyProfessional Services
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H1B Sponsor Likelynote

Responsibilities

Serve as Learning Management System (LMS) Administrator, providing technical support including researching, diagnosing, and troubleshooting issues
Collaborate with internal and external teams to implement technical fixes and enhancements
Stay current with technology trends and recommend improvements for user support and operations
Write and update user guides and documentation for the LMS
Upload courses and produce standard/custom reports as needed
Assist with onboarding new LMS partners and implementations
Review requirements for LMS enhancements and participate in testing
Write testing scripts and conduct User Acceptance Testing (UAT)
Deliver SCORM sales orders and prepare product data for internal systems
Process reimbursements for LMS licenses
Support analytics and usage reporting for eLearning products, identifying trends and optimization opportunities
Gather and review catalog records for eLearning courses using MARC standards and KBART title lists
Update and enhance catalog records for better discoverability
Submit and monitor project management tickets (e.g., JIRA)
Coordinate virtual events/webinars, including registration setup, production support, and marketing collaboration
Assist with website maintenance, including SEO keyword research, auditing LMS content, and creating/updating support documentation
Conduct industry research and landscape assessments in adult learning
Perform other educational technology-related projects as assigned

Qualification

Learning Management System AdministrationTechnical SupportAnalytical Problem-SolvingMicrosoft OfficeGoogle DocsCustomer ServiceHTMLCSSJIRASystem RequirementsAttention to DetailOral CommunicationWritten CommunicationInterpersonal Skills

Required

Bachelor's degree preferred or equivalent experience
Knowledge of learning management administration, educational technology, and/or technical support preferred
Strong analytical and creative problem-solving skills
High comfort level with software and technology
Excellent customer service and administrative skills
Attention to detail and ability to manage multiple projects under deadlines
Proficiency with Microsoft Office and Google Docs
Excellent oral and written communication skills
Strong interpersonal skills for working with internal and external stakeholders

Preferred

Knowledge of HTML, CSS (a plus)
Familiarity with JIRA (a plus)
Exposure to system requirements (a plus)

Company

The Judge Group

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Results through the Power of Experience.

H1B Sponsorship

The Judge Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (3)

Funding

Current Stage
Public Company
Total Funding
unknown
1997-02-14IPO

Leadership Team

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Charlton Monsanto
Executive Vice President of Integrated Services and Innovation
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Company data provided by crunchbase