Customer Relationship Management Coordinator jobs in United States
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Quantum World Technologies Inc. · 11 hours ago

Customer Relationship Management Coordinator

positionUnited States
timeContract
remoteRemote
seniorityMid Level
date3+ years exp

Quantum World Technologies Inc. is seeking a CRM Coordinator to support the execution and operations of customer relationship management initiatives. This role focuses on managing in-app banner workflows and collaborating with cross-functional teams to ensure efficient CRM operations.

ConsultingHuman ResourcesInformation TechnologyStaffing Agency
badNo H1Bnote
Hiring Manager
Anand Sharma
linkedin

Responsibilities

Own the end-to-end in-app banner workflow, including execution and reporting, in partnership with the vendor Redfast
Log, track, and help resolve issues across CRM platforms, including Salesforce, Braze, SDKs, Redfast, and related tools
Organize and maintain team assets, including naming conventions, calendars, and shared folders
Assist in maintaining documentation, playbooks, and internal CRM processes to support team efficiency and consistency
Provide coverage for CRM assignments when the Manager or Senior Manager is out of office, ensuring continuity of operations
Support day-to-day CRM coordination and operational tasks as needed

Qualification

SalesforceCRM operationsBrazeIn-app messagingOrganizational skillsCommunication skillsCollaboration skills

Required

Strong organizational skills with attention to detail
Ability to manage multiple tasks and deadlines simultaneously
Familiarity with CRM and marketing technology platforms (e.g., Salesforce, Braze, or similar)
Strong communication and collaboration skills
Comfort working with vendors and cross-functional partners
Salesforce Marketing Cloud Campaign Operations

Preferred

3+ years of prior experience in CRM operations, lifecycle marketing, or marketing operations
Experience working with in-app messaging or banner tools (e.g., Redfast or similar platforms)
Basic reporting or analytics experience

Company

Quantum World Technologies Inc.

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QUANTUM WORLD TECHNOLOGIES INC, is a IT Consulting and Staffing venture of QUANTUM GROUP OF COMPANIES having its presence in IT and I.T.E.S, Real Estate, Hospitality, Pharmaceuticals, and Entertainment Industries across the globe, with its headquarters in Los Alamitos CA, Parsippany – NJ, Seattle – WA, Canada, Dubai and India.
dateFounded in 2016
location
Thousand Oaks, California, USA
people-size501-1000 employees
web-link
http://www.quantumworldit.com/

Funding

Current Stage
Late Stage

Leadership Team

A
Ashish Srivastava
Managing Director
linkedin
Company data provided by crunchbase