NextLot Inc. · 1 week ago
Account Specialist
NextLot Inc., a Raleigh, NC-based Inc. 500 company, provides a disruptive technology platform for online auctions. They are seeking an Account Specialist who will be responsible for maintaining customer relationships and providing superior client service while helping clients run successful online auctions.
E-CommerceInternetSoftware
Responsibilities
Be the primary point person who is working with bidders throughout the online auction process. Ensure bidders are able to successfully bid at client auctions and have a positive experience
Exercise independent judgment while marketing client auctions and ensuring the successful operation of clients’ online auction functions, which are a core component of their general business operations. In the beginning, you’ll do this for clients managed by an Account Manager and over time, you’ll receive your own clients to fully manage on your own
Consult with customers to customize NextLot’s software solution and services to their needs
Independently devise account and marketing strategies to build and grow relationships with clients to help them run more successful online auctions and upsell additional services
Determine the best client solutions based on your toolkit of system and industry knowledge and what has been successful for other customers
Provide superior service to customers and users to ensure a positive experience and maximize client retention
Implement NextLot’s industry-changing technology based on specific client needs in order to successfully facilitate tens of millions of dollars in auction transactions annually
Actively be a part of NextLot’s vibrant internet culture
Other duties as assigned
Qualification
Required
Prolonged periods of sitting at a desk and working on a computer
Work hours are normally 9:30-5:30. Work outside these hours will be required from time to time to support business operations
Preferred
BA/BS degree preferred
Some weekend work is required
Outgoing, fun personality
Ability to multi-task effectively
Attention to detail and high level of concentration over extended periods of time
Ability to work in a fast-paced environment
Enjoy helping others and working as team to accomplish daily goals
Difference maker who is not afraid to share new ideas and help move the company forward