Apply on Employer Site

MVP Health Care · 11 hours ago

Customer Insights Analyst

Rochester, NY

Full-time

Hybrid

Entry, Mid Level

$69K/yr - $92K/yr

MVP Health Care is on a mission to create a healthier future for everyone, embracing innovation and championing equity. In this role, you will analyze claims data to identify trends and insights that inform business strategies while collaborating with various teams to enhance health care delivery.

Health CareHealth InsuranceInsuranceMedicalNon Profit

H1B Sponsor Likely

Responsibilities

Analyze claims data from various sources to identify trends and patterns

Develop and implement data analysis techniques to gain insights into the health and behaviors of client populations

Create reports and presentations to communicate findings to stakeholders

Collaborate with cross-functional teams to recognize data-driven solutions to Quality and Health Management initiatives

Conduct ad hoc analysis as needed to support client needs

Configure and maintain automated file feeds to outside entities

Determine rates for new and existing accounts based upon census, claims and other group information available

Work cooperatively with sales and account management staff to understand account parameters, product strategy and competitive landscape

Follow process outlined by team to ensure product and rating process and guidelines are followed

Identify systems issues and works with system staff and management through to resolution

Perform testing for annual formula updates and/or as needed for system upgrades and changes

Respond to questions from sales and account management staff for brokers and RFPs in a complete and informative manner

Perform other duties as assigned by management

Qualification

Data analysisSQLData visualizationHealth care knowledgeCommunicationTeam collaborationAttention to detailTime management

Required

Bachelor's or Master's degree in Business, Health Care, Information Systems, Statistics, Mathematics, or a related field

Strong analytical skills (SQL a plus) and business-minded

Experience with data visualization tools (e.g., Tableau, PowerBI, Excel)

Strong communication skills, both written and verbal

Ability to work independently and collaboratively in a team environment

Strong attention to detail and ability to manage multiple projects simultaneously

Strong time management skills, attention to deadlines

Ability to apply data governance to report requests based on business rules for specific clients

Familiarity with health care industry a plus

Benefits

Growth opportunities to uplevel your career

A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team

Competitive compensation and comprehensive benefits focused on well-being

An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.

Company

MVP Health Care

Glassdoor3.3

MVP Health Care is a health care insurance provider for individuals, families, and companies.

Founded in 1982

Schenectady, New York, USA

1001-5000 employees

https://www.mvphealthcare.com

H1B Sponsorship

MVP Health Care has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)