Communications Operator - Signia by Hilton at La Cantera Resort & Spa jobs in United States
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Hilton · 7 hours ago

Communications Operator - Signia by Hilton at La Cantera Resort & Spa

Hilton is the leading global hospitality company, and they are seeking a courteous and detail-oriented Communications Operator to serve as a key point of contact for guests and internal teams. This role is essential in delivering seamless communication and exceptional service throughout the resort.

HospitalityLeisureResorts

Responsibilities

Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner
Provide information and demonstrate knowledge of all hotel facilities and services
Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations
Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling
Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc

Qualification

PBX systemCustomer FocusOffice equipment operationDependabilityQualityProductivityAdaptabilityTeamworkIntegrityLeadership

Required

Courteous and detail-oriented
Ability to answer and respond to internal and external calls
Ability to respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner
Knowledge of all hotel facilities and services
Ability to respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations
Ability to accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling
Ability to operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc
Demonstration of hospitality, integrity, leadership, teamwork, ownership, and urgency
Demonstration of quality, productivity, dependability, customer focus, and adaptability

Company

Hilton is a hospitality company, owns luxury and full-service hotels and resorts, and focused-service hotels.

Funding

Current Stage
Public Company
Total Funding
$10.5B
Key Investors
Pershing Square Capital ManagementHNA Group
2025-12-01Post Ipo Debt· $1B
2025-07-01Post Ipo Debt· $1B
2024-09-05Post Ipo Debt· $1B

Leadership Team

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Christopher Nassetta
President and CEO
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Kevin Jacobs
Chief Financial Officer
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Company data provided by crunchbase