Element Materials Technology ยท 1 week ago
Administrative Assistant
South Windsor, CT
Full-time
Onsite
Mid Level
$20.50/hr - $23/hr
3+ years expElement Materials Technology is one of the fastest growing testing, inspection and certification businesses in the world. They are seeking an Administrative Assistant to act as a liaison between customers and the estimation team, ensuring a premium quoting and customer service experience.
AerospaceBuilding MaterialIndustrial EngineeringInfrastructureMechanical Engineering
Responsibilities
Corresponding via email and phone with customers regarding requests for quotes
Basic blueprint reading (training will be provided, experience is a plus)
Assemble documentation for estimators
Upsell products when appropriate
Data entry into ERP and CRM systems
Escalation of customer service issues to appropriate department or manager
Provides general feedback to upper management so that they can adjust business strategy accordingly
Administrative and other duties as assigned by manager
Qualification
Required
Must have good organizational and time management skills
Must be able to analyze situations relating to customer needs and react accordingly in a timely fashion
Ability to work in an open office with ample distractions
Must be able to function independently with a minimum amount of supervision
Interpersonal and problem-solving skills are a must
Must be able to collaborate and work effectively on a team
Must be able to read, write and speak English fluently
Preferred
3 years in a customer service role preferred
Basic blueprint reading (training will be provided, experience is a plus)
Company
Element Materials Technology
Element Materials Technology is a network that provides inspection, testing, and certification services for materials and products.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-01-23Acquired
Leadership Team
Jo Wetz
Chief Executive Officer
Recent News
2026-01-08
2025-10-23
Company data provided by crunchbase