NEOGOV · 20 hours ago
Computer Systems Analyst, St. Cloud Public Library #2026-03
St. Cloud, MN
Full-time
Onsite
Mid Level
$64K/yr - $72K/yr
4+ years expNEOGOV is a company that supports public institutions, and they are seeking a Computer Systems Analyst for the St. Cloud Public Library. The role involves evaluating, implementing, and developing technology solutions to enhance services for patrons and staff, along with analyzing and resolving complex technical issues.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Analyzes and resolves complex software, hardware, and network problems to optimize staff workflow or restore services
Recommends and implements region wide policies and configurations for critical systems
Directs the workflow of Computer Support Technicians and mentors new IT staff
Coordinates communication and implementation of vendor software and services to ensure optimal ongoing operations
Trains staff in the use of computer equipment, software and web properties
Maintains and monitors the health of core system architecture including virtual servers, operating systems, databases and security
Monitors and runs backup procedures and inventory control
Analyzes and develops reports to help identify patterns to influence business direction
Maintains telecommunications, networking, and interfaces across the region and to external vendor systems
Accesses, uses and maintains confidential labor relations information and maintains the confidentiality of that information
Communicates with technology vendors
Develops and maintains documentation on procedures related to support, administration, and maintenance of technology systems
Recommends, tests, configures and maintains computer programs and systems including coordinating installations
Travels to libraries throughout the region to provide technology assistance
Identifies, resolves and mitigates security information systems. Adheres to data practices policies
Assists with triage of incoming issues and provides guidance for resolution
Qualification
Required
Bachelor's degree in computer science or related field, or equivalent
Four years computer systems experience
Demonstrated proficiency with SQL or other query languages
Experience with installing, configuring and maintaining virtual infrastructures, including virtual hosts and virtual desktops
Experience with information system security
Ability to identify and resolve complex hardware and software problems
Excellent written and oral communication skills
Strong organizational skills with attention to detail
Ability to manage multiple priorities and effectively meet deadlines
Ability to identify and resolve problems
Commitment to promoting and sustaining a positive, equitable, diverse and inclusive workplace culture
Ability and experience in collaborating with and managing working relationships across a diverse range of individuals and groups
Ability to travel to other locations
Ability to work with frequent interruptions
Benefits
Working at a public library is meaningful and directly impacts the lives of people in our community.
The library is a trusted place for information at a time when this is hard to find.
We actively promote lifelong learning and provide numerous training and development opportunities to develop your skills and interests.
You will enjoy 11 paid holidays, 2 personal days, and generous Paid Time Off.
If you work 30 hours or more the library pays your premium for Single Medical Coverage.
Eligible staff participate in the Public Employees Retirement Association (PERA) defined benefit plan for retirement.
We have an engaged and passionate workforce with the opportunity to be part of various teams and work groups.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase