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Passport Health · 3 hours ago

Inside Sales and Customer Service Representative

Phoenix, AZ

Full-time

Onsite

New Grad, Entry Level

$21/hr - $23/hr

Passport Health is North America’s largest provider of travel medicine and immunization services, dedicated to preparing travelers for safe journeys. They are seeking a detail-oriented Inside Sales Rep to be the first point of contact for clients scheduling travel medicine appointments, ensuring timely access to necessary services.

FitnessHealth CareMedicalWellness

Responsibilities

Serve as the initial point of contact for clients seeking travel medicine services

Schedule travel medicine consultations, immunization visits, and follow-up appointments

Gather key travel details including destination(s), departure dates, length of travel, and purpose of travel

Identify time-sensitive travel requirements and communicate urgency when applicable

Coordinate appointment availability with clinical staff and clinic schedules

Ensure appointments are scheduled appropriately based on clinical guidelines and travel timelines

Provide clear follow-up communication and appointment reminders to clients

Qualification

Customer-focusedCommunication skillsScheduling systemsOrganization skillsBilingual (English/Spanish)

Required

Proven ability to excel in a fast-paced, customer-focused environment

Strong communication, organization, and follow-up skills

Ability to build trust and rapport quickly with patients

Comfort communicating time-sensitive health requirements

Familiarity with scheduling systems or CRM tools (HubSpot experience a plus)

Preferred

Bilingual (English/Spanish) preferred but not required

Benefits

401(k)

Dental insurance

Health insurance

Paid time off

Paid training

Vision insurance

Company

Passport Health

Passport Health is the largest provider of travel medical services in the world, with over 300 clinics in the US, Canada and Mexico It is a sub-organization of Outlier.

Founded in 1994