University of Houston · 23 hours ago
One Stop Training Program Manager
The University of Houston is seeking a One Stop Training Program Manager to oversee the operations of their large university program. The role involves managing staff, developing procedures, and ensuring effective training and support for student services across various departments.
E-LearningEducationUniversities
Responsibilities
Plans and develops procedures for administering a large or complex department or program
Manages fiscal activities, including procurement and budget analysis
Provides guidance to subordinate staff and evaluates performance
Prepares abstracts, research reports, funding proposals, operations and procedure manuals, and other written material and documentation
Creates and reviews reports of expenditures and activities
May administer grants and grant-related related communications, scholarships and other operations
Develops, implements and maintains appropriate policies and procedures
May serve as property custodian for the department
Performs other job-related duties as assigned
Qualification
Required
Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline
Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed
Requires a minimum of one (1) year of directly job-related experience
Manage the University of Houston's One Stop year-round training and professional development initiatives
Ensure that all staff are trained and meeting expectations while delivering seamless, student focused support across Financial Aid, Student Business Services (billing & payments), and the Office of the University Registrar (records & registration)
Serve as a member of the One Stop leadership team; build, implement and assess all aspects of One Stop staff on-boarding and training
Continuously train and conduct quality control monitoring to ensure cross-functional counseling that connects the dots between aid, billing, and registration to minimize student runaround and support timely degree progression
Maintains a high level of working knowledge of university information, organization, opportunities and policies
Stay abreast of federal, state and institutional rules and regulations
Liaison with internal and external campus partners to ensure communication flow and better support students where referrals are needed
Preferred
Higher Education experience, Enrollment Services preferred
Experience with employee training and on-boarding, including planning, executing and assessment
Service leadership skills including mutual respect, active listening, and responsiveness
Must be a multi-tasker, organized, and able to work in a fast-paced, high-pressure environment
Strong interpersonal and problem-solving skills
Ability to clearly interpret and implement policies and procedures
Ability to interact with all levels of internal and external constituents
Company
University of Houston
The doctoral degree-granting and largest university of the University of Houston system.
H1B Sponsorship
University of Houston has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (107)
2024 (76)
2023 (80)
2022 (42)
Funding
Current Stage
Late StageTotal Funding
$9.3MKey Investors
National Institute for Innovation in Manufacturing BiopharmaceuticalsUS Department of EnergyCancer Prevention and Research Institute of Texas
2024-04-09Grant
2023-10-05Grant· $2M
2018-09-19Grant· $4M
Leadership Team
Recent News
2025-12-04
2025-10-25
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