Apply on Employer Site

Southwest Airlines · 2 months ago

Senior Manager - Marketing Technology DevOps

TX-Dallas

Full-time

Onsite

Senior Level

$169K/yr - $187K/yr

Southwest Airlines is committed to providing a supportive work environment and values its employees as its greatest asset. The Senior Manager of Marketing Technology DevOps will optimize go-to-market strategies and platform capabilities for the Marketing and Digital Organizations, focusing on content creation and customer experience personalization. This role involves leading cross-functional teams, driving technology solutions, and measuring business value in collaboration with technology and business partners.

Public Transportation

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Lead, support, and influence the achievement of the mission, goals and objectives of the department and organization

Participate fully in organizational processes/initiatives; performance management, interviewing, budgeting, training, etc

Lead the resolution of organization, team and individual issues, making appropriate decision

Develop and execute strategies and processes to improve performance and the value of products and services provided

Lead cross-functional Teams to deliver solutions and services to meet enterprise needs

Provide Technical thought Leadership related to assigned functional areas

Deliver technology solutions using best practices to achieve maximum Team productivity while delivering high quality products

Stay abreast of emerging trends, processes, and solutions related to assigned responsibilities

Build strong, collaborative relationships and credibility while influencing and driving change across respective Business and Technology Teams

Work with Technology and business partners to measure financial benefits and demonstrable business value

May perform other job duties as directed by Employee's Leaders

Qualification

Software development practicesBusiness leadership principlesProject management methodologiesMarketing analyticsTeam leadershipStakeholder managementNegotiation skillsCommunication skills

Required

High School Diploma or GED

Bachelor's degree in Management Information Systems, Computer Science, Business Administration or related field and/or equivalent formal training

Demonstrated experience in directly or indirectly leading team(s)

Fully functioning, broad knowledge in a Business and/or Information Technology environment

Leading teams and providing work direction

Advanced knowledge of business/Leadership principals, including planning, organizing, directing, developing, and supervising

Advanced knowledge of personnel practices and regulations

Advanced knowledge of software development practices, concepts, methodologies, tools and trends

Advanced knowledge of project management methodologies

Skilled in excellent partnering, negotiation and communication in order to facilitate interactions with business Customers and technology teams

Ability to provide tactical leadership for Team(s)

Ability to use appropriate motivation and influence techniques to achieve desired Team results

Ability to set and manage stakeholder expectations

Ability to deliver quality projects on time and within budget

Ability to manage projects using the organization's project management methodology

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

Must be at least 18 years of age

Must be able to comply with Company attendance standards as described in established guidelines

Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information

Air travel with frequent overnight stays required

Ability to work extended hours as needed

Preferred

Experience in AJO/CJA/RTCDP

Benefits

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**

Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***

Competitive health insurance for you and your eligible dependents (including pets)

Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.